Five ways energy firms should help you pay lessThe Sun launches 'Keep it Down' energy campaign
19 October 2011
The Sun newspaper has launched a five-point campaign to help people heat their homes this winter including calls from the Which? Affordable Energy campaign.
The Sun's Keep it Down campaign is calling for the major gas and electricity companies - British Gas, EDF, Eon, Npower, Scottish Power and SSE - to make energy more affordable.
Five energy demands
The five-point Keep it Down campaign asks for the following measures to be introduced by gas and electricity companies.
1. All suppliers to commit to no further price rises until 1 August 2012.
2. Suppliers to offer free insulation to all customers until 1 April 2012.
3. Free boiler cover for the winter months (or for three months from December to February).
4. Pay £120 to any elderly or vulnerable customer on an income of less than £16,000 a year.
5. If people call up and ask for the cheapest deal, give them the cheapest deal.
Which? is tackling complicated energy tariffs so you pay as little as possible for energy, as part of our Affordable Energy Campaign.
Energy suppliers must help
Which? executive director Richard Lloyd says: 'People are really struggling to pay their energy bills and with a cold winter coming, it's only going to get worse.
'If energy companies want to earn their customers' trust, they need to completely change the way they treat them - at the moment there's just too much smoke and mirrors.
'People shouldn't have to choose between heating and eating, which is why we want energy companies to take immediate action and help keep Britain warm this winter.'
Cheaper bills this winter
£1345how much the average annual dual fuel bill will rise to by November
Each of the six major gas and electricity companies has announced price rises this year, and last week we reported how the average dual fuel energy bill will rise by £175 to £1345 a year by November. We're calling for suppliers to commit to a price freeze until next summer so consumers do not face another bills hike until winter is over.
Insulation is a key way for consumers to cut their bills, as it reduces the amount of heat escaping from homes. It's already available free to some households which receive certain benefits, but as part of the Keep it Down campaign we want the free offer rolled out to all homes.
Last week a Which? investigation revealed that energy suppliers give the wrong advice on the cheapest deals when consumers ring up and ask for the most affordable tariff. Our campaign asks for gas and electricity companies to offer their very best deal to all consumers who ask for it.
- Get involved by supporting our Affordable Energy Campaign
- Which? news: energy bills up as supplier profits soar
- How much could you save by switching? Find out at Which? Switch