Which? welcomes changes proposed during the energy summit and calls for more action to show that this is the first step towards radical change in the energy market.
The energy summit has given consumers some relief before the winter sets in, with many suppliers pledging to freeze prices and offer additional help.
However, Richard Lloyd, executive director of Which?, said that there’s more to be done: ‘It’s good to see the Prime Minister and the major suppliers accepting that the energy market needs to improve.’
He added: ‘The government now needs to do more to ensure this wasn’t just a talking shop.’
All the major suppliers attended the energy summit, along with consumer groups such as Which?, the government and the regulator, Ofgem.
Fixing the energy market
Alongside the short-term measures announced by companies, Which? believes that the government can now start taking action for long-term change in the industry. Richard Lloyd said: ‘It took years to get into this mess and it will take more than an afternoon to fix it.’
Which? is currently campaigning to make energy more affordable. One of the first steps in this campaign is to tackle confusing and unfair energy tariffs as well as gather energy stories from people across the UK.
Next steps for energy
The government has launched a campaign to encourage people to ‘Check, switch and insulate to save’ – offering help and advice that could help them lower their energy bills in time for winter.
Which? is supporting this campaign, but would also like to see the government coming up with a long-term plan that will hold energy companies to account and make sure consumers aren’t left in the dark.
Richard Lloyd said: ‘The energy companies are agreeing to measures that should have been put in place long ago. To ensure real change, next we need the government to produce an energy plan that shows consumers how they’ll be getting fair and affordable energy.’