Majority of Thomas Cook holidays protectedWhich? advises customers to check for Atol cover

23 November 2011

Thomas Cook shop front

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The vast majority of holidays brought from Thomas Cook would be protected under the Atol scheme if the tour operator's financial difficulties did cause it to go bust.

The tour operator has asked its financial backers for another £100m to help it get through the winter, to add to its existing loans of nearly £1 billion. 

Thomas Cook 'will not go bust'

Thomas Cook management insisted yesterday that it would not go bust and emphasised that the majority of its sales are protected under the scheme.

All Thomas Cook packages are protected by Atol, however customers who buy only a flight from the Thomas Cook website do not have Atol protection. 

To complicate matters, customers who buy only a flight from a Thomas Cook shop will have Atol protection.

Advice for Thomas Cook customers

Head of research at Which? Travel, Rochelle Turner said: "The vast majority of Thomas Cook holidays are packages and covered under the Atol scheme and people would get their holidays or their money back if the company were to fail

"To be safe when booking, you need to ask whether the holiday you want is 100% Atol protected. If it isn't, get insurance covering supplier failure or pay on your credit card or Visa debit card to ensure that your money is safe."

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