Scottish Power is giving customers easier access to their up-to-date energy usage history, allowing them to compare energy tariffs more easily. Which? hopes this will encourage other energy companies to do the same.
Scottish Power’s new website makes it easier for consumers to get hold of their personal energy usage data and should make it easier for them to see if they’re on the best tariff.
You have to have an online account to use the service and will receive your data in a spreadsheet.
Which? energy campaign manager Pete Moorey said: ‘Giving consumers control over their own data means that they can understand their patterns of usage and make better decisions for the future.’
Switching energy providers
Not knowing how much energy your household uses can be a barrier to switching.
Which? research has found that while many people want to change their gas and electricity provider, a fifth of users stop the switching process when asked to give information on their current bills.
Overall, only 18% of Britons switch each year, but if other firms follow Scottish Power’s lead it will be easier for consumers to get more accurate quotes and make better switching decisions.
Save on energy bills
Scottish Power says it hopes that switching sites will soon be able to use this data directly.
Which? would like to see a system where consumers simply have to provide their name, address and supplier to a switching site, then the site downloads and verifies their user data automatically.
We hope that other energy suppliers will follow Scottish Power’s lead and give consumers simpler access to their energy usage information.
- Which? Switch – save money by switching your gas and electricity supplier
- Changing providers – our guide to switching energy suppliers
- Saving money – how to cut energy costs