Britain’s second biggest energy company SSE has announced it will increase the price of its energy tariffs by an average of 9% this winter.
The price rise will hit five million electricity customers and 3.4 million gas customers when it takes affect on 15 October. SSE says the move is in response to rising wholesale prices, as well as increasing costs of using the National Grid network.
SSE, which was formerly called Scottish & Southern Energy, said it will cap bills after the October price rise until at least the second half of 2013.
Which? research shows that rising energy prices are one of consumers’ top financial concerns. Check your energy options and see if you can find a better deal by comparing gas and electricity suppliers using energy comparison service Which? Switch.
Broken energy market
In 2011, each of the ‘big six’ energy suppliers (British Gas, EDF Energy, Eon, Npower, SSE and Scottish Power) announced energy price rises during the run up to winter.
Which? executive director Richard Lloyd says: ‘We can’t go through another winter with people worrying about their energy bills – the government and the regulator must reform our broken energy market.
‘It’s time for energy prices to be properly transparent and tariffs to be made simpler, so that consumers get a fair deal.’
Despite dominating the energy market, all of the big six gas and electricity firms fell near the bottom of the 2012 Which? Switch energy company satisfaction survey, in which we ask thousands of energy customers to rank how satisfied they are with their supplier and if they’d recommend it to a friend.
But of the big six energy suppliers, SSE comes first with a customer score of 51% – find out how the others fared, plus which energy companies top our customer satisfaction survey in our review of the best and worst energy companies.