Toyota recalls another 75,000 cars in the UKAvensis, Corolla and Prius are affected

14 November 2012

Toyota is recalling 75,000 vehicles in the UK after it uncovered potential problems with the Avensis, Corolla and Prius.

The recall follows news last month that Toyota would be recalling 138,000 cars after an electric window switch fault was discovered. 

Avensis, Corolla and Prius recall

Toyota has identified a possible steering fault on certain Avensis, Corolla and Prius models (July 2001 to March 2009). All are previous-generation cars, not those currently on sale.

The issue lies with a component in the steering system. If the steering is forcefully and repeatedly turned to full lock at low speeds, a shaft in the system could wear. Toyota says this manifests itself in a knocking or rattling sound, and may lead to a reduction in steering response. The company says its cars remain safe to drive.

There have been nine reported cases of this issue in Europe, with no reports of any associated accidents.

Prius water pump

A second recall affects the Prius (July 2003 to April 2009) only. There is a possibility that the water pump in the hybrid system may fail. Should this happen, a warning light will illuminate on the dashboard, and in some cases the hybrid system may stop while the car is being driven. 

There have been three reported cases of this in Europe, but no related accidents reported.

Toyota takes action

According to model, Toyota dealers will inspect the steering shaft.  If the steering shaft does not meet the inspection criteria, it will replace the faulty part, a process that takes around one hour. 

Toyota says it will also replace the water pump on affected Prius models, with work taking 1.5 hours. In all cases, the work will be carried out free of charge.

Toyota GB will contact the owners of all affected vehicles within the next six weeks, asking them to make an appointment to bring their car to their nearest Toyota dealer. Some Priuses may require attention for both issues.

From today, the Toyota GB website ( will host a registration number and VIN look-up function for owners to check if their vehicle is within the affected range of production. Owners can also contact Toyota Customer Relations on 0800 1388744

Which? applauds recall 

Toyota's voluntary move to recall its faulty cars is welcomed by Which?. Currently, car manufacturers in the UK are not required to recall faulty cars. Which? has been calling for VOSA, the government agency responsible for vehicle safety issues in the UK, to use its powers to make recalls compulsory where safety may be an issue. 

More on this...

  • Read our investigation into car recalls
  • Explore independent Which? reviews on Toyota models
  • Find out how the latest new cars perform in Euro NCAP crash tests