Eon customers face higher prices from JanuaryEnergy company ends its price freeze

10 December 2012

Energy giant Eon has said it will increase its prices by 8.7% on average, just weeks after its promise not to raise prices expires. 

Eon has blamed the price hike on the rising price of wholesale gas and electricity as well as mandatory government social and environmental schemes.

With energy prices on the rise, Which? is campaigning for fairer, simpler tariffs - you can help by pledging your support for our affordable energy campaign. 

Now is also a good time to check you're on the best energy deal and consider fixing your prices. Use Which? Switch, our independent price comparison site, to compare gas and electricity prices

Energy price promise

In May 2012, Eon made a public commitment not to increase prices in 2012. This latest price rise will take effect from 18 January 2013, just weeks after its price commitment to freeze prices come to an end.

The price rise, which will affect more than four million households in the UK, sees average dual fuel prices increase by 8.7%, while average electricity-only prices will rise by 7.7% and average gas-only prices will go up by 9.4%.

Eon is the last of the ‘big six’ UK energy companies to announce a price rise in 2012. 

A 'bitter winter blow' for millions

Which? executive director, Richard Lloyd, said: 'Sadly this price rise by Eon comes as no surprise, following on from the bill hikes of the other five major suppliers, but it's a bitter winter blow for millions of energy customers. 

'Most people struggle to identify the best deal for them and that’s why the Prime Minister’s promise to ensure suppliers are giving consumers their lowest tariff is so important. The Government must now deliver on his promise to help hard pressed consumers who are worrying about how they will cope.

'Without greater scrutiny of energy prices, consumers simply will not believe that they’re getting a good deal. That's why the Government should also set up an independent review to look urgently at whether the recent price increases are justified.'

Fixed energy deals

Around one sixth of Eon's five million customers are on fixed price tariffs so will not be affected by the price rise. 

There are still some good-value fixed deals available that don't charge an exit fee. These offer peace of mind that you'll be protected from price rises but should prices go down you would still be free to switch to a cheaper deal without paying a penalty. 

Call Which? Switch to find out which fixed deals are cheapest for your home on 01992 822 867.

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