Small, reliable and inexpensive: three key attributes you’d expect of the best superminis. However, the results of the Which? Car survey show that owners expect much more than this before they are completely satisfied with their purchase.
We collected data from nearly 40,000 car owners in the most recent Which? Car Survey to find out what their cars are like to live with all year round. And when it comes to owner satisfaction, newer is not always better – the top two scoring cars are both aged five years or over.
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The best superminis for owner satisfaction
Honda Jazz (2002-2008) – 91%
Reliable, practical and cheap to run – no wonder the first-generation Honda Jazz was voted the most satisfying supermini of all to own. It even outscores the all-new Jazz which arrived in 2008, making this car a great choice if you’re in the used car market.
Toyota Yaris (1999-2005) – 90%
The Toyota Yaris is a handy little car that’s hard to beat for city use. It’s decent to drive and, providing you choose the right engine option, it can be pretty swift. Its strong reputation for reliability is just one reason why it’s a popular and satisfying secondhand choice.
Citroën DS3 (2010-) – 89%
The DS3 is Citroën’s first foray into the growing ‘premium supermini’ market and the message from owners is: so far, so good. The combination of low(ish) prices and running costs, plenty of customisation options and a hefty dose of style seems to be pleasing buyers.
The worst superminis for owner satisfaction
Rover 200/25/Streetwise (1995-2005) – 63%
The Rover 200, rebadged as the 25 from 1999, felt dated even back then. Today, it’s utterly outclassed, falling well short of contemporary safety, security and dynamic standards. As it’s also dogged by poor reliability, it’s one of the least satisfying superminis to own.
Fiat Grande Punto (2006-2010) – 60%
The current Fiat Punto was originally named the Grande Punto when it was launched in 2006. It’s a pretty grown-up supermini, and does most things competently, but reliability has been poor and owners have been hit by steep levels of depreciation.
Citroën Saxo (1996-2003) – 59%
The Saxo may have sold in large numbers, but that had far more to do with cheap prices than the quality of the offering. Poor reliability and a lowly two-star Euro NCAP safety rating contributed to owners rating this car the least satisfying supermini of all.