Which? reveals top 10 car-buying regretsFaults and high running costs among top complaints

17 February 2013

Car-buying regrets

New Which? research reveals around one third (31%) of drivers bought a car they later regretted. 

Our survey found 30% of those who regretted buying a car experienced mechanical problems or other faults. 

A further 16% found that their car cost more to run than expected, while 13% admitted they hadn't done enough research.

The full list of car-buying regrets is:

1.    Car faulty – 30%
2.    Cost more to run than expected – 16%
3.    Buyer admitted they didn't do enough research – 13%
4.    Lost money due to depreciation – 10%
5.    Didn't trust gut instinct when buying the car – 9%
6.    Didn't check for mechanical problems or worn tyres – 8%
7.    Should have haggled – 7%
=10.  Didn't check service history – 6%
=10.  Bad deal on trade-in – 6%
=10.  Didn't take car for a test-drive – 6%

(Total adds up to more than 100% as survey respondents could nominate more than one car-buying regret)

To avoid a car-buying regret, we recommend checking the Which? Car Survey before you buy. Covering 47,716 individual cars, it is the UK’s largest survey of car reliability and owner satisfaction - and offers a realistic picture of how cars compare and what their most common faults are.

Trial Which? for £1 to access the full survey results

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