Which? reveals top 10 car-buying regretsFaults and high running costs among top complaints
17 February 2013
New Which? research reveals around one third (31%) of drivers bought a car they later regretted.
Our survey found 30% of those who regretted buying a car experienced mechanical problems or other faults.
A further 16% found that their car cost more to run than expected, while 13% admitted they hadn't done enough research.
The full list of car-buying regrets is:
1. Car faulty – 30%
2. Cost more to run than expected – 16%
3. Buyer admitted they didn't do enough research – 13%
4. Lost money due to depreciation – 10%
5. Didn't trust gut instinct when buying the car – 9%
6. Didn't check for mechanical problems or worn tyres – 8%
7. Should have haggled – 7%
=10. Didn't check service history – 6%
=10. Bad deal on trade-in – 6%
=10. Didn't take car for a test-drive – 6%
(Total adds up to more than 100% as survey respondents could nominate more than one car-buying regret)
To avoid a car-buying regret, we recommend checking the Which? Car Survey before you buy. Covering 47,716 individual cars, it is the UK’s largest survey of car reliability and owner satisfaction - and offers a realistic picture of how cars compare and what their most common faults are.
Trial Which? for £1 to access the full survey results