In an attempt to reduce the number of potentially fatal products left in consumers homes across the UK, the Electrical Safety Council today launches an online tool to help customers identify whether they own a recalled product.
The database lists a number of products, from fridge freezers to hair dryers, and a range of brands such as Beko and Morphy Richards.
One of the most significant issues in recent years involves Beko fridge-freezers. You can read more about which models are affected and what you should do if you own one in our Beko fridge-freezer Q & A.
In the last six years there have been 266 electrical product recalls sparked by fears or incidents of fires. For instance:
- 2011 – a number of faulty Beko fridge-freezers were identified after being linked to 20 fires in London.
- November 11 – CDA issued a safety alert for a Samsung American-style fridge freezer.
- November 2012 – a safety notice was issued for some Beko condenser tumble dryers.
- December 2012 – a safety warning against some Which Knight condensing tumble dryers.
- January 2013 – faulty Morphy Richards electric blankets were recalled.
Product fire safety
Which? has also been calling on government to produce a national database of house fires caused by faulty appliances.
Which? executive director, Richard Lloyd, said: ‘Nearly a year ago we called for the government to collect and analyse information on house fires caused by faulty appliances, by brand. Greater transparency would alert manufacturers and give consumers greater protection against faulty appliances so they can prevent damage to their homes.’
The government has now said that this database exists but it is doing more to make it more easily accessible.
Returning recalled products
According to the Electrical Fire Safety Council two millions adults have ignored a recall notice before, while one third won’t return a recalled item if it’s inconvenient.
The online tool aims to make the process of discovering if you have a recalled product and also how to deal with its removal, much easier. You can use the tool by visiting www.esc.org.uk/recall.