Big-name retailers shortlisted for Which? AwardsLikes of Aldi and Samsung up for gongs

25 April 2013


The best retailers, supermarkets, banks and mobile service providers have been shortlisted by Which? for our annual Which? Awards.

Big-name brands such as Aldi and Sony have been shortlisted for a Which? Award in recognition of how they consistently get it right for their customers.

New categories announced

This year, the awards feature two new categories: Best Customer Care and Best Computing Brand.

The Best Customer Care award highlights companies that consistently deliver excellent customer service and put consumers at the heart of their businesses.

Winners of this year’s awards will be announced at a ceremony held on Wednesday 19 June.

Which? chief executive Peter Vicary-Smith said: ‘The Which? Awards 2013 celebrates those companies that go the extra mile to put their customers first. Excellent customer service is good for customers and good for business. 

'This year, as we highlight the very best of business, we will also recognise those companies who put customers at the heart of what they do with a dedicated award for customer care. I look forward to congratulating the winners.’

Which? Awards 2013 shortlist

Best Customer Care
Shortlist: Amazon, First Direct, John Lewis, Lexus, Lush and Waitrose

Best Supermarket
Shortlist: Aldi, Lidl, Marks and Spencer and Waitrose

Best Retailer
Shortlist: Apple, John Lewis, Liz Earle, Lush and Richer Sounds

Best Financial Services Provider
Shortlst: First Direct, Nationwide, NFU Mutual and the Co-operative Banking Group

Best Car Manufacturer
Shortlist: BMW, Ford, Skoda and Volkswagen

Best Audio-Visual Brand
Shortlist: LG, Samsung and Sony

Best Photography Brand
Shortlist: Canon, Panasonic and Sony

Best Computing Brand
Shortlist: Apple, Google and Samsung

Best Home Appliance Brand
Shortlist: AEG, Bosch, Panasonic and Siemens

Best Telecom Services Provider
Shortlist: O2, Plusnet, Tesco Mobile and Zen Internet

Awards will also be given in the following categories, still to be shortlisted: Which? Local Business of the Year and The Good Food Guide Reader’s Restaurant of the Year.

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