Ticket scams on the rise, warns new studyProtect yourself from dodgy ticket selling online

02 April 2013

Theatre-Tickets

Britons have been ripped off by £50m in the past year alone on ticket scams, according to a study by ticket resale website Viagogo.

The study also claims that people are now more likely to be duped by fake ticket websites, auction sites and via Facebook and Twitter, than the more traditional image of a tout outside a venue.

Coldplay, the Rolling Stones and One Direction were named as the acts most targeted by fraudsters, according to the survey. Dozens of One Direction fans were turned away from a gig at Liverpool's Echo Arena last month, after finding out seats sold to them were already taken.

Top tips to avoid ticket scams

Before buying tickets for an event, you should check out the ticket seller and their terms and conditions. Make sure you know the full price, including the face value of the ticket, and any delivery charges before committing to buy.

It's a good idea to contact the event organiser first who should be able to supply tickets or direct you to authorised agencies. The official sellers are usually listed on the event's official website.

Don't forget that if you pay by credit card for anything over £100 and you don’t receive the ticket or are misled by the seller, you may also be able to claim the money back through the credit card company under Section 75 of the Consumer Credit Act.

More on this…