New cheapest energy deal: what you need to knowThink twice before switching to Spark Energy
20 September 2013
Spark Energy has launched the cheapest gas and electricity deal on the market - but price isn't the only thing you need to consider when choosing an energy company.
The Spark Energy Spark Advance 2 costs £1116.41 for an average gas and electricity user - £23 less than the next cheapest deal, the M&S Energy Fix & Save at £1139.43.
However, energy regulator Ofgem is investigating Spark Energy because of complaints about billing issues, complaints handling and customer switching - so you may want to take more than the price into account when deciding whether or not to switch.
To find out which gas and electricity suppliers customers are most satisfied with, see the results of our energy companies satisfaction survey. We don't have a customer satisfaction score for Spark Energy yet, due to it's small size.
Cheapest gas and electricity deals
The five cheapest dual fuel tariffs currently available for the average home are:
- Spark Energy Spark Advance 2: £1116.41
- M&S Energy Fix & Save: £1139.43
- First Utility iSave v16 (Dual Fuel): £1155.47
- Sainsbury's Energy Online October 2014: £1172.11
- Npower Online Price Fix November 2014: £1182.03
None of these companies top our satisfaction survey. The cheapest tariffs available from companies that scored really well in our satisfaction survey are the New Energy Fixed tariff from Ovo which costs £1240.26 per year, and the High User tariff from Utility Warehouse which costs £1281.72 per year, based on average household energy use.
The Spark Energy tariff is a variable price tariff with a minimum 12-month term, and cancellation fees of £60 for leaving before that.
Worried about gas and electricity prices?
Energy prices remain consumers' biggest financial worry, with 79% saying they are concerned, according to Which?'s monthly consumer tracker.
New figures have also revealed that there are 6.2 million electricity customers and 8.1 million gas customers on 'dead tariffs'. These are tariffs that are no longer available and may be more expensive than tariffs that are offered to new customers.
If you're worried about gas and electricity prices you can compare gas and electricity prices online with Which? Switch or phone to switch on 01992 822 867.
- Find out more about the Which? affordable energy campaign
- Find out how to complain to your supplier about energy price rises
- Visit Which? Switch to compare gas and electricity prices