Air traffic control strikes cause disruptionsYour rights if your flight is delayed or cancelled

10 October 2013


All flights to France or crossing over French airspace face disruption today as a result of the protest by two French unions over planned changes to air traffic control practices.

Flights from the UK to Portugal, Spain, Cyprus, Greece, Italy and North Africa all face possible disruption.

EasyJet has cancelled 56 of today's flights (30% of its French flights), and warns that there is a risk of delays and cancellations on many other flights crossing French airspace, especially to destinations in Iberia.

Ryanair has cancelled 70 flights between the UK and France, and both Lufthansa and BA have cancelled services to Marseille and Lyon.

EasyJet, British Airways and Ryanair are advising that you monitor the status of your flight online before leaving for the airport.

Find out your rights if your flight is cancelled

Refunds for cancelled flights

If your flight is cancelled, you must be offered a full refund or rerouting to your final destination. You are also entitled to phone calls, refreshments and, if you are stuck overnight, accommodation.

If the flight is delayed, the airline must offer you meals and/or refreshments, depending on how long the flight is delayed for. If it is a lengthy delay, the airline may have to give you accommodation and transport to the hotel.

Always check the status of your flight before leaving for the airport.

Compensation and insurance

You are unlikely to be able to claim compensation for delays or cancellations in this case, as
strikes are normally classed as extraordinary circumstances beyond an airline’s control.

You may be able to claim on your travel insurance as some do provide cover for events such as strikes or civil unrest. Check our guide to insurers providing cover for unexpected events.

More on this…

• Got a question about your flight rights? Find the answer on our guide to consumer rights
• To find the best policy for you, check our travel insurance guide
• Before booking your flights, find out how your airline fared in our airlines survey