Best and worst medium cars for owner satisfactionWe reveal your favourite medium car

26 February 2014

Medium cars are some of the most popular cars on our roads. However, that doesn’t mean that owners are happy. In fact, the least satisfying car in the entire Which? Car Survey is a medium car – but which one?

While one medium car left owners singing its praises, another was right at the bottom of the latest Which? Car Survey – with faults ranging from shoddy electrics to headlights that can only be replaced if you remove a wheel.

At the other end of the table, owners of the most satisfying medium car to live with raved about its ‘sheer comfort’, ‘stylish interior’, ‘smooth engine’ and ‘comfortable drive’. 

Here we reveal which medium cars proved the most and least satisfying to live with in the 2013 Which? Car Survey. Tell us how reliable your car is by taking part in the Which? Car Survey 2014.

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Most satisfying medium car to live with

Mercedes trades on its reputation for sturdy build quality. Although not all of its models shine in the Which? Car Survey, the Mercedes B-class (2012-) definitely does, with a number of very happy owners and an owner satisfaction score of 90%. One owner summed up the B-class as offering ‘sheer comfort, ease of handling, style and efficiency’.

Another B-class driver raved about the ‘Comfort, convenience, space and ease of getting in and out of the car, particularly for elderly people and those with back problems. The satnav is excellent and controls intuitive.’ Everything from the reversing camera to the seats, heating, interior quality and boot space received praise.

Summing the car up one B-class driver said the car offers ‘SUV space/practicality with saloon car handling and comfort.’

Find out the five highest-rated used medium cars for reliability

Renault Megane Hatch 03 1

Least satisfying medium car to live with

Floundering at the bottom of the Which? Car Survey for owner satisfaction is the Renault Megane (2002-2009). Scoring just 51%, Megane owners slated its abysmal electrics, uncomfortable seats and a hard to read speedometer, and idiotic design which necessitates removing a wheel to change headlight bulbs.

One owner said, ‘the minor electronics such as display panel lights, windscreen wipers, door locks all fail randomly,’ while another complained about, ‘the electrics failing so frequently – I’ve lost count of the number of lights I've had to replace.’ With further criticism of the electrics, seats, limited passenger room and a small boot, many Megane owners have been distinctly dissatisfied with their purchase.

Find out the five lowest-rated used medium cars for reliability

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