Best mattress brands revealed by Which?Mattress owners survey also rates mattress shops

15 March 2014

Close-up of a mattress

Which brand makes the best mattresses? Our survey reveals Which? members' favourite

Looking to buy a new mattress? Which? can reveal the best and worst mattress brands, according to our survey of more than 6,000 mattress owners.

19 leading mattress brands - including Sealy, Silentnight and Tempur - were rated by their customers on comfort, value for money and durability, as well as overall satisfaction.

Our best mattress brands review reveals the top - and bottom - scorers.

Best shops for buying a mattress

As well as helping you to find a trusted mattress brand, the Which? mattress survey also covers the best and worst shops for buying a mattress.

12 major mattress retailers - including Ikea, John Lewis and Marks & Spencer - are rated on everything from the quality of the mattresses they sell to how good their advice and how easy it is to arrange delivery.

There was a big gap between the highest-rated shop, which earned a customer score of 89%, and the lowest-rated, which scored only 59%. One customer at the top-rated mattress shop said: 'The knowledgeable staff encouraged us to take our time to choose. There was no sales pressure at all.'

How we researched mattress brands

To find out which are the best and worst mattress brands, in January 2014 we asked 6,437 Which? members who had bought a mattress in the past five years to tell us about it. To work out customer scores for mattress brands, we asked what brand of mattress members owned, whether they were satisfied with it, and whether they would recommend it to a friend.

We also asked what type of mattress they had bought, why they chose that type of mattress, and whether they found that their mattress was uncomfortable, helped them get a good night sleep or was difficult to turn over.

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