Faulty microwave fire risk prompts recallCurrys recalls Kenwood and Russell Hobbs CJ/AL28

15 April 2014

Kenwood CJ AL28 Stainless Steel Microwave

The Kenwood version of the CJ/AL28 combination microwave that's been recalled.

Currys is recalling the CJ/AL28 combination microwave oven due to safety fears over a faulty component, which could overheat and cause a fire. 

The CJ/AL28 has been sold under both the Kenwood and Russell Hobbs brands. The recall affects up to 47,000 Kenwood and Russell Hobbs CJ/AL28 combination microwave ovens sold between February 2006 - May 2011.

However, Currys says a lot of the affected models, which could be up to eight years old, may already be out of circulation. 

Anyone who owns an affected microwave is being advised to stop using it and unplug it immediately, then return it to any Currys store.

Check your Kenwood or Russell Hobbs microwave

You can check to see if your microwave is one of the affected models by looking at the model number on the rating label found on the back of the microwave.

Only model numbers KEN CJ/AL28 (Kenwood) and HOB CJ/AL28 (Russell Hobbs) are affected. 

No other Kenwood or Russell Hobbs products are affected by this voluntary recall.

Kenwood and Russell Hobbs Combination Microwaves recall

What to do if you have a recalled microwave 

You do not need a receipt or other proof of purchase to return the microwave, but Currys says either will help with identifying your purchase.

When you return the microwave, your name and address with be recorded so that you won't be contacted any further about this recall.  

If you can't return your microwave or have any questions, Currys has a freephone help line - 0800 0778019 (8am – 8pm) - or you can email Currys on microwaverecall@knowhow.com.

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