Bush (Argos own-brand) and Haier have issued a safety alert on some washing machines presenting a potential fire hazard.
An electrical component in the front control panel of the washing machine can overheat leading to a risk of fire and burns. The products also do not comply with the requirements of the Low Voltage Directive.
Safety alert washing machines
The following washing machine model numbers are affected:
Bush washing machines
Models: 1470TVE – white, 1470TVEME – silver, 1270TVE – white and the 1270TVEME – silver
Serial numbers: 4782568, 4782599, 4782623, 4782654, 4785730, 4782214, 4782245, 479836, 4798387
Haier washing machines:
Models: HW-C/D 1460/1470 and HW-C/D 1260/1270
Find the model number of the Haier washing machines by opening the main door – it should be located just below the main opening as illustrated by the picture above. For Bush washing machines the model number is on the control panel or instruction manual and the serial number is on a sticker inside the door, under a barcode.
If you decide to replace your washing machine find out which washing machines we’ve awarded Best Buy status in our washing machine reviews.
What to do if you own an affected washing machine
Argos told us: ‘As a responsible retailer, customer safety is our highest priority. We have identified a small number of incidents where a specific model of Bush washing machine (manufactured by Haier) and Haier washing machines have failed, creating a potential safety risk.’
Customers who have concerns about affected Bush washing machines can call Argos on 0800 888 6124 in the UK or email firstname.lastname@example.org.
Haier told us: ‘In the interest of customer safety, which is of the highest importance to Haier, we have developed a plan to proactively repair Haier washing machines affected by a potential overheating issue.’ It confirmed that the safety risk associated with these models has been deemed to be very low, and told UK customers with concerns to contact its repairs service on 0800 888 6124 or email email@example.com.
Simple safety tips that you can follow, whatever washing machine you own, include not leaving your machine running overnight or when you’re away from the house. Look out for safety features when buying new appliances to help prevent accidental fires.