Ebay passwords need changing after cyberattackEbay users warned to update after database hack

22 May 2014

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Internet auction site eBay is urging its millions of users to update their accounts with a new, secure password following the largest reported data hack of all time.

The hack, which took place between late February and early March of this year, was discovered by eBay in early May, and users are now being advised to update their passwords to protect their accounts.

It's not yet clear why there was a delay between eBay discovering the data breach and informing its users. 

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Time to change your eBay password

Ebay has stated that no financial data has been lifted from its databases, but warns that user names, passwords, dates of birth and home and email address details have all potentially been stolen by the hackers. Such details can be used to commit identity fraud.

If you're an eBay user, it's essential to log in to your account and change your password in order to secure your account.

To do this, click on My eBay, then Account > Personal information, then under User ID and Password Information, click Edit next to Password.

You'll need to enter your email address or mobile number, then a link to allow you to continue will be sent your way. We recommend choosing a password that combines upper and lower case letters, plus numbers and symbols.

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eBay phishing emails

One of the biggest risks at this point in time is that opportunistic scammers will potentially send out phishing emails - fake emails designed to look official - which will use the eBay branding in an attempt to lure victims into clicking through and 'updating their details'. This could actually lead victims to handing over their login details to scammers.

To avoid such a risk, make sure that you only update your eBay password by navigating directly to the website - not by following links on an unprompted email - and by following the steps above.

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Is your PayPal account at risk?

Ebay has stated that PayPal has not been compromised by the attack, and that there is no need to update your PayPal account details.

However, if you are worried that your PayPal login is not presently as secure as it could be, it's a smart idea to update your PayPal account with a new, secure password that will be difficult to guess.

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