Russell Hobbs irons recalled: is yours affected?Steam irons recalled due to faulty flex cable
04 December 2014
Russell Hobbs is recalling 15 different steam irons, due to safety fears over a faulty flex cable, which could fail and cause injury.
The irons affected by the recall are:
- Russell Hobbs 18742
- Russell Hobbs 19220
- Russell Hobbs 19221
- Russell Hobbs 18743
- Russell Hobbs 18720
- Russell Hobbs 19400
- Russell Hobbs 20260
- Russell Hobbs 18741
- Russell Hobbs 20280
- Russell Hobbs 20550-10
- Russell Hobbs 20560-10
The recall affects those manufactured between October 2012 and June 2013.
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How do I know if my iron is affected?
The model number can be found on the underside of the heel of the iron, where you will find a rectangular shaped label which contains a five digit code.
If you have one of the steam irons listed, you will also need to check the second five digit code.
If the last two digits of 'Code 2' are 12 and the first three digits are between 045 and 365, you have an affected iron. If the last two digits of 'Code 2' are 13 and the first three digits are between 001 and 195, you have an affected iron.
Anyone who owns an affected iron is being advised to stop using it immediately and to contact Russell Hobbs on Freephone 0800 307 7616 or 0333 103 9663 from a mobile, who will advise you of how to return your iron for a replacement or full refund of the purchase price.
No other Russell Hobbs steam irons are affected by this recall.
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