Travel frustration ahead this bank holiday10 million Brits may face ​bank holiday misery with travel ​delays

28 August 2015


New Which? research has found that nearly 10 million people are planning a getaway this weekend, with ​almost half anticipating travel delays.

A fifth of the UK public plan to travel over the August bank holiday, with 62% of those taking to the road in cars and buses, 17% by plane and 15% travelling on trains.

Which? executive director Richard Lloyd said: 'We all want to make the most of the bank holiday weekend, and with so many people looking to travel it’s important to plan ahead. 

'Some delays are unavoidable, but if you’ve bought a ticket for an airline, coach or train journey then you could be entitled to compensation.​'

We've put all ​of our ​travel compensation advice in one place to make it easier to find out what you can claim and how.

Beat the crowds

Nearly half of those travelling think they’ll face delays, with three quarters planning to change their journey as a result. 

The most common changes are:

  • Four in 10 plan to leave more time for their journey
  • A quarter will travel at a quieter time;
  • One in 10 are planning to travel overnight or break up their journey with an overnight stop.

Our ​a​nalysis of August travel data also shows that you'd be wise to plan ahead if you're intending to travel this weekend.

Flight delays

Those travelling by plane are ​also more likely to be delayed in August than any other month. We found 38,000 flights were delayed by 15 minutes or more last year, which is around 3.7m passenger journeys. 

We also discovered 790 flights delayed by three hours or more, meaning 76,000 passenger journeys were potentially due compensation. 

Since we launched our flight delay compensation tool earlier this month, more than 3,000 people have used it to claim for a lengthy delay.

Train delays

When we investigated earlier this year, three in 10 passengers told us they had suffered a delay when they last travelled, and three quarters of those held up for more than an hour said they were not informed that they qualified for a full refund.

A number of rail routes will be affected by major engineering works this weekend, and with potential strike action also expected it’s important that anyone planning a rail journey this weekend is aware of any disruption on their route. 

Out on the roads?

August is traditionally the busiest month on the roads with motorway traffic 9% higher than average. The busiest roads are the M25, Manchester’s ringroad the M60 and the M1 south of the M6 junction at Rugby.

With more than half of those intending to travel hitting the road this weekend, it will be wise to allow extra time for your journey. 

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