First Direct mortgages most viewed in 2015Which? reveals the most considered mortgage lenders
28 December 2015
Which? reveals the most considered mortgage lenders among Which? Money Compare users in 2015.
Which? analysed the numbers of Which? Money Compare users who - after comparing mortgages on the comparison site - went on to investigate the lenders' websites for further information.
This analysis revealed that First Direct attracted the most clicks, followed by Nationwide Building Society and HSBC.
- The Which? Group offers an independent mortgage advice service, Which? Mortgage Advisers. The expert team look at every mortgage from every available lender and can compare the total cost of deals across the market, including direct-only products. You can call 0808 252 7987 for a free initial consultation.
Which? reviews of mortgage lenders
Every six months, we analyse the market to find lenders who consistently offer competitive deals and deliver high levels of satisfaction to their customers.
First Direct mortgages consistently score highly in our customer satisfaction tables. This, combined with the fact that it offers some of the most competitive deals on the market, makes it a Which? Recommended Provider. Find out more in our review of First Direct mortgages.
Nationwide Building Society is also rated as a Which? Recommended Provider. It was commended for high levels of service across the board by its customers in our latest survey. Find out more in our review of Nationwide Building Society mortgages.
HSBC registered a Which? customer score of 64% in our latest survey, with its mortgage customers rating its value for money, customer service and transparency as highlights. Find out more in our review of HSBC mortgages.
Find out more: Mortgage companies reviewed - see how 30 lenders fared in our surveys
Choosing the best mortgage for you
There are many factors which affect whether a mortgage fits your borrowing needs.
A fixed-rate mortgage, for instance, offers the security of a guaranteed rate over a set period of time. These were the most considered deals among Which? Money Compare users in 2015.
On the other hand, a tracker mortgage or a discount mortgage could also be suitable. These are often cheaper than fixed-rate deals to start with, but can increase with changes in the Bank of England base rate or a lender's standard variable rate (SVR).
The Which? Money Compare mortgage tables let you search hundreds of deals from hundreds of lenders to choose a great deal based on quality of service as well as cost and benefits.
Which? Money Compare table: Mortgages - thousands of deals compared
- Learn about the basics of mortgages in our short video
- Our multi-page guide explains how to find the best mortgage deal for your needs
- Work out how much deposit you'll need for a mortgage
Your home may be repossessed if you do not keep up repayments on your mortgage.
Which? Limited is an Introducer Appointed Representative of Which? Financial Services Limited, which is authorised and regulated by the Financial Conduct Authority (FRN 527029). Which? Mortgage Advisers and Which? Money Compare are trading names of Which? Financial Services Limited.