TwinGo baby carrier recalled - do you own one?Problems with buckles cause TwinGo to issue recall

27 May 2016

TwinGo carrier recall

TwinGo has recalled its baby carrier

TwinGo has recalled some of its baby carriers to upgrade buckles that can break during use.

The company took steps to recall certain TwinGo Carriers, which cost around £175, after some parents complained that the waist buckles had broken while they were putting it on.

There have been no reports of injury caused while using the carrier, but if you own one you should stop using it until you've received the upgraded buckles.

Need baby transport? Check out our Best Buy baby carriers and baby slings.

Is your TwinGo baby carrier affected? 

TwinGo has identified around 4000 TwinGo Carriers that need new buckles. If you have a TwinGo, check the batch number on the waistband label and see whether it matches one of the three affected batches:

  • 23014024003
  • 01515026003
  • 21615019001 

The problem buckles are attached to either end of the waistband, and have 'ITW' or 'KNICKKNACK' etched into the plastic.  

The TwinGo Carrier can be used by one person to carry two infants at once or adjusted to carry infants separately in different positions. To find out about the various options for carrying your baby around, check out our guide to the types of baby carriers and slings.

What to do if you own an affected TwinGo baby carrier

If you own a TwinGo from one of the affected batches you should stop using it until you've received and fitted the free replacement. 

TwinGo is based in the US, but says that customers overseas should register on its website for the free kits.

Parents can fit the new buckles themselves and the kit comes with instructions. TwinGo has posted videos demonstrating how to attach the new buckles on its website.  

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