New warning on driving licence and car tax scamsFraudulent emails, texts and calls claiming to be from DVLA

20 June 2016

driving licence

The public is being warned of a rise in scam emails asking you to provide driving licence or car tax information and to confirm credit card details.

The Driver and Vehicle Licensing Agency (DVLA) has said that people have been receiving emails, texts and telephone calls fraudulently claiming to be from the DVLA.

The messages usually include links to a spoof website mocked-up to look like a DVLA online service. 

The DVLA doesn’t send emails or text messages with links to websites asking you to confirm your personal details or payment information.

The government says it will continue to investigate reports of organisations that may be misleading users about their services or acting illegally, taking swift action when necessary.

Anyone who receives such an email, text or call shouldn't open the link, and should instead delete the item. You can use our guides and advice on how to spot a scam.

Avoid the scam

Don’t give out private information such as bank details or passwords, reply to text messages, download attachments or click on any links in emails if you’re not sure that they’re genuine.

By using the online driving licence or vehicle tax transactions on, you can be sure that you are dealing directly with the DVLA.

You can find the online driving licence and vehicle tax services in the driving licence and vehicle tax sections of

Safeguard us from scams

Fraud is now at record levels, with more than five million scams perpetrated each year, costing the British public a mind-boggling £9bn annually. 

And while there are sensible steps we can all take to protect ourselves, an unfair burden has been placed on the public.

Which? is urging the government to take the lead and ensure that companies safeguard us all from scams. Sign our petition to force action on scams.

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