Ahead of the Black Friday shopping frenzy, Which? reveals that many of us don’t know that our rights when returning goods differ when we shop online.
Fresh complaints about the mis-selling of payment protection insurance (PPI) continue to dominate the workload of the Financial Ombudsman Service.
Nearly 20,000 Tesco Bank customers have had money stolen from their accounts as a result of a hack over the weekend, the group's chief executive has said.
Barclays says it has fixed a problem that led to duplicate payments being taken. You can claim for losses you incur in the event of a bank computer glitch.
More than half of UK businesses don’t fully understand the rules on terms and conditions, research has found, which could hit consumers in the pocket.
The UK lost almost £11 billion to cyber criminals in the past year equating to approximately £210 per person over the age of 16 living in the UK.
Rail passengers will be able to claim compensation when trains are more than 15 minutes late, under plans announced by the Department for Transport (DfT).
Three BT broadband ads have been banned for wrongly implying that the company offers the fastest maximum speed for the cheapest price on the market.
A London Fire Brigade investigation has named an Indesit tumble dryer subject to a safety notice as the cause of a huge tower-block fire.
The Consumer Rights Act has come into force for travel. You could be entitled to compensation if a service isn’t delivered with reasonable care and skill.