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Environment Agency pressured over costly helpline

The Environment Agency has been ordered to axe its premium rate flooding helpline as soon as possible.

Collective pension schemes backed by ministers

Workers could see a significant boost to their retirement incomes thanks to a dramatic overhaul of the pensions system.

Warning over rise in mis-sold bank accounts

The amount of consumers complaining about being mis-sold packaged bank accounts has more than doubled in the past year. 

Many financial advisers tight-lipped over fees

Many financial advisors won’t reveal how much they charge until customers meet with them in person, Which? research has indicated.

Five major banks agree mobile payments deal

Five major banks have pledged to offer mobile payments to their customers in 2014, allowing them to quickly complete transactions using their smartphones.   

What to do if you’ve been mis-sold CPP insurance

Consumers affected by the CPP mis-selling scandal are set to receive between £100 and £300 each, with payouts thought to average around £200.

Homeserve faces £34m mis-selling penalty

Homeserve is set to be fined £34.5 million for mis-selling and poor complaints handling. 

Most holidaymakers use savings to pay for trips

Almost two thirds of UK holidaymakers will pay for their holiday using their savings, according to a new survey.

Online database could lower car insurance costs

Motorists’ insurance premiums have been tipped to fall once the government puts driving licence records online.

Cost of flights ‘could fall’, claims airport regulator

British holidaymakers may benefit from cheaper flights, the Civil Aviation Authority has claimed after its investigation into airport fees.

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