Lloyds Banking Group has been accused of wrongly cutting PPI by employing a regulatory provision called alternative redress, according to a new BBC investigation.
Many students are unaware of their tenancy rights and are left having to put up with poor student accommodation.
Dyson is recalling some of its Dyson Hot and Dyson Hot+Cool heaters due to a potential fire risk. See what to do if your Dyson heater is affected.
Which? research reveals the frustration of arranging social care. We asked 30 people to keep diaries for us - find out more, plus advice on organising care
Today is World Consumer Rights Day and to mark the day Consumers International has launched a new Consumer Agenda for Fair Mobile Services.
A recent Which? survey suggest that in the last year, young consumers failed to return goods to the value of around £500m because they didn’t exercise their consumer rights.
Find out how to complain about your GP, hospital, elderly care, university or childcare. Join the Which? campaign to make public service complaints count.
Our consumer rights experts have put together a special podcast to help you write a killer complaint letter and get your money back.
Have you got a top tip for consumers that you want to shout about? Our researchers want to hear from you with a view to featuring some of the best in future editions of Which? magazine.
University applicants are driven by graduate employment prospects when deciding to go to university, the latest Which? University survey reveals.