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Consumer Rights

Scammers target older email users

Email scammers target more than 1m older people in UK

All Leisure Holidays ceases trading

Holiday firm All Leisure Holidays has stopped trading, with hundreds of customers overseas. What are your rights if your holiday company goes bust?

One in seven receive unwanted Christmas gift

What are your rights for returning unwanted presents?

Fake goods seized before sale on social media

Sales shoppers are being warned to be on alert after fake goods being sold by traders using Facebook and Instagram were seized during a series of raids.

Which? launches judicial review following Whirlpool fiasco

Which? has started the formal process for a judicial review of Peterborough Trading Standards’ handling of the Whirlpool tumble dryer safety issue.

Amazon scam email targets bank details

A phishing email targeting bank details and claiming to be from online retailer Amazon has been sent to Amazon customers globally.

Rise in passengers claiming for train delays

The Office of Rail and Road has released its latest Rail Compensation Report, showing the proportion of passengers claiming compensation has increased to 35%.

Secondary-ticketing market under investigation

The competition watchdog has launched a formal probe into the second-hand ticket market amid concerns that consumer protection laws are being broken.

Police warn over speeding fine scam emails

Police warn about speeding fine scam emails that could infect computers or steal information

Men leaving Christmas shopping to last minute

As the last Christmas-delivery dates loom, one in ten men admit to leaving their Christmas shopping until the week before Christmas.

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