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Heating & energy

Will Bob Geldof convince you to get a smart meter?

Bob Geldof is fronting the national roll-out of smart meters - will he and cartoon mascots Gaz and Leccy convince you of smart meter benefits?

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Top five cheapest energy deals for July

We reveal the energy deals from small firms that are cheaper than those from the Big Six. We discovered one tariff that will cost you less than £1,000 a year...

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British Gas to pay out £1m for mis-selling

British Gas has agreed to pay out £1m for mis-selling customers over two years, after its sales staff made exaggerated claims about energy bill savings.

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Energy companies face investigation

Ofgem has today announced that energy companies will face an investigation by the Competition and Markets Authority to examine profits and pricing policies.

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Ofgem to take stronger action against Npower

Ofgem announces plans to investigate Npower's billing issues and complaints handlingn as we reveal Npower as being the most complained about big energy company

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Best spotlight bulbs revealed by new Which? test

Looking for spotlights for your kitchen or hall? Which? have tested a selection of LED and halogen spotlights and reveal the Best Buys and the ones to avoid

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Which? reveals record energy company complaints

Npower is still top for the number of complaints it receives. Find out how other suppliers such as British Gas and EDF are scoring on complaints.

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Save money earlier with new energy switching plan

Ofgem today announced proposals to cut the time it takes to switch energy provider to two weeks and three days, to be followed by 24-hour switching.

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Earn money by making your home greener

Which? provides an overview of the new Green Deal Home Improvement Fund. You can now receive up to £7,600 for installing energy efficient measures in your home

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Loyal energy customers still on hold

Need to ring your energy provider? Then be prepared to wait, as it's more likely to answer the phone quickly if you're a sales call, Which? has discovered. 

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