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Which? reveals 2017’s best and worst brands for customer service

Best and worst brands for customer service revealed for 2017 by Which? Apple, BA, John Lewis, Ryanair, Sports Direct, Tesco and more rated by their customers.

Ed Sheeran takes decisive stance against ticket touts

New tickets for Ed Sheeran’s European and UK Tour, on sale from 9am on Saturday 8 July, will only be deemed valid if they are bought direct or via the official...

High street shops

Which? reveals the best and worst high street shops 2017

Which? reveals the best and worst high street shops. Our list of the top 100 shops includes big-name retailers, such as John Lewis, Apple and Boots.

10 airport rip-offs and how to avoid them

Parking: £417 At London Heathrow’s T5, the drive-up price for seven days’ parking can be as high as £417. Book online in advance and that week will cost £137 instead,...

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Jaeger clothing goes into administration

Administrators for British high-street retailer Jaeger have announced it has gone into administration. It puts Jaeger’s 46 stores, 63 concessions, its logistics centre, and its head office in London under...

Dried red roses

Top 6 tips to avoid Mother’s Day mishaps

What if your Mother’s Day bouquet arrives sad or snapped? What if your gift arrives late or turns out to be faulty? Here’s our essential top six list of tips to help you mitigate common...

Couple with a baby shopping in a supermarket

Which supermarket was cheapest during February 2017?

Morrisons has narrowly beaten Asda in our monthly supermarket price comparison to be crowned the cheapest supermarket for our basket of branded goods. February 2017 was the second month in a...

Retail sector tops customer dissatisfaction chart

The retail sector has topped the customer dissatisfaction chart for known complaints according to the Ombudsman Services’ fourth annual Consumer Action Monitor. With 24% of total complaints, the retail sector came...

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