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Broadband, mobile & TV services
The UK’s biggest broadband providers are still disappointing on basic customer service, speed and reliability, according to the results of a Which? customer satisfaction survey. The four biggest providers – Talk Talk,...
A decent broadband connection is considered a modern day essential but a new Which? survey has found that 59% of households – 16 million across the country – experienced some...
For the last week Sky has been rolling out a major update to Sky Q set-top boxes that brings along some major new features. Undoubtedly the biggest change brought on...
BT, Plusnet and EE were the most complained about broadband providers during the third quarter of 2016, Ofcom figures show.
Ofcom wants BT's Openreach division to become a distinct company within the BT group, in order to improve the UK's struggling broadband internet service.
Sky is being investigated following concerns that customers aren’t allowed to cancel at the end of their contracts.
BT customers are able to leave their contract penalty free after the company announced a raft of price hikes.
New rules will let broadband customers who aren't getting the quoted speed exit their contract.
EE has fared worst for both landline and broadband customer complaints in the last figures released by Ofcom.