Money team new

Which? Money weekly podcast, 01 February 2012

  • How banks treat disabled customers
  • Gap insurance for your new car explained
  • Online self-assessment tax returns deadline

This week: disability and banking, Gap insurance explained, and online tax returns

Banks and building societies have an obligation to make their services accessible to disabled customers, including offering chip and signature cards where people aren't able to use chip and pin cards. And Which?'s latest research shows where some banks are failing to treat disabled customers fairly.

Elsewhere in the podcast, we talk to a Which? Cars expert about Guaranteed Asset Protection, or Gap insurance. This cover can protect the value of a new car if you have an accident or it is stolen, and your car insurers payout does not meet what you originally paid. We discuss the benefits and the pitfalls to watch out for.

And in our money saving tip: a deadline extension for those submitting their online self-assessment tax return. 

Listen to the Which? Money weekly podcast from 1 February 2012

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