How to avoid expensive phone call charges
- What Which? members really think about expensive customer contact phone number call charges
- Exactly what premium rate, 0870 and 0845 phone numbers cost and how to make cheaper calls
- Phone number sinners and winners - companies who've switched phone numbers for better or worse
What's in this guide
Phone numbers to trust and avoid
0845, 0870 and 03 phone numbers - what you really think.
Call charges explained
See how much it really costs you with our handy guide to telephone call charges.
The worst offenders
Calling customer service helplines can leave you frustrated and out of pocket.
Phone number sinners and winners
Has the introduction of 03 made organisations reconsider using revenue sharing helplines?
How to beat rip-off phone numbers
There are ways to reduce or avoid the cost of revenue-sharing numbers, or to dispute the charges you incur.
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