Which? Advice No advertising, no bias, no hidden agenda
How to reclaim unfair credit card charges

Credit card charges: get your money back

  • Have you paid credit card penalty fees in the last 6 years?
  • Follow our step by step guide to reclaim unfair credit card charges
  • It’s quick and easy using our template letters

What's in this guide

Are you owed money?

Have paid penalty fees for your credit card? If you paid too much you can make a claim.

Get your claim started

Making a complaint isn't complicated, but you need to make sure you go about it in the right way.