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Travel & leisure : Flight rights

Flight rights

Bad weather and staff strikes - common excuses airlines use to avoid compensating passengers affected by delays and cancellations. We're campaigning to ensure regulation is upheld and consumers get appropriate redress when things go wrong.

 

The campaign so far

New regulation means airlines should compensate passengers affected by delayed or cancelled flights. Our template letters can help you claim redress.

What's new?

travel flight delay lugguage 146 x 85Your rights

Know your rights

Before you fly make sure you've packed our guide to passenger rights.
A commercial plane in the skyYour questions

Frequently asked questions

Common queries from consumers seeking redress from airlines.

In this section

 
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