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Best DIY stores and DIY websites

Best DIY shops

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Shoppers have voted in their thousands, so that we can reveal the top stores to shop for DIY and decorating products. 

Our survey of more than 10,000 shoppers has uncovered the best and worst rated DIY shops. The best DIY shops earned top scores from their customers for their product range and quality, as well as being praised for the helpfulness of staff.

You can trust our results because they're based on the opinions of people who have recently shopped in these stores. 

B&Q, Homebase , Tookstation and Screwfix are among the big brands included in our survey, and it also includes stores less well-known for selling DIY and decorating essentials. You can use our results to find out where you should make your next DIY purchase.

Only logged-in Which? members can view the scores and ratings in the table below. If you're not already a member, you can get instant access to our table and all of our online reviews by taking out a £1 Which? trial.

DIY shops rated
Shop Range Products Service Store Pricing Customer Score
B&M Home Store Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
B&Q Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Homebase Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Poundland Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Poundstretcher Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Poundworldr Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Range (The) Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Robert Dyas Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Screwfix Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Toolstation Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Wickes Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Wilko Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Table notes:
Star ratings: These range from one to five - the more stars the better
Survey respondents rate shops on the following aspects:
Range: How wide the range of products is and whether they are in stock. Products:  Based on quality of products and how well they last. Service: Based on staff product knowledge, helpfulness, availability and after sales service and returns. Store: Based on ease of finding products, tidiness of store, store environment, queuing time and how child friendly the store is. Pricing: Based on value for money and special offers.
Customer score: Based on overall satisfaction with the shop as a DIY retailer and how likely people are to recommend it to a friend.
Survey: 10,214 UK members of the public, January 2017.

Not yet a Which? member? You can get instant access to our table and all of our online reviews by taking out a £1 Which? trial.

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