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Best DIY stores and DIY websites

Best DIY websites

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The best and worst DIY websites revealed. Thousands of shoppers voted - here are their top online shopping picks for DIY and decorating products.

Want to know the best websites for buying DIY and decorating products? 

Our most extensive online shopping survey yet asked more than 10,000 members of the public their opinions of different websites.

Unlock our table below to reveal the best and worst websites for buying DIY and decorating products.

The results include websites that also have a presence on the high street, such as Wilko, Wickes, B&Q and Argos, as well as their online-only rivals, including Toolstation, Screwfix and Amazon.

We also have results for the best DIY shops on the high street. 

The best online DIY and decorating outlets are ranked by customer score – the score combines satisfaction with how likely shoppers would be to recommend the website to a friend.

But you can also use our individual star ratings to compare the different websites for price, deliveries, quality and availability of items.

We also reveal our Which? Recommended Provider (WRP) – the best online shop for buying DIY and decorating products. Only the shops that you think are the very best are WRPs, so look for them if you want a reliably good shopping experience.

Which? members can log in to find out which are the best and worst. If you're not already a subscriber, sign up for a £1 trial to unlock the table and get access to all the reviews on our site.

DIY - online shops rated by their customers Quality
Brand Ease of finding products Availability Price Deliveries Quality Customer Score
Subscriber only content 82%
Subscriber only content 80%
Subscriber only content 79%
Subscriber only content 79%
Subscriber only content 77%
Subscriber only content 76%
Subscriber only content 68%
Subscriber only content 67%
Subscriber only content 67%
Subscriber only content 66%

Using the table
Sample sizes: Sample sizes are in brackets.
Star ratings: These range from one to five - the more stars the better.
Customer score: This is based on a combination of overall satisfaction and how likely people are to recommend the company to a friend. It doesn't factor in the individual star ratings.

(Survey: 10,509 UK members of the public, June 2016)

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