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Broadband provider reviews

Plusnet broadband review

By Jon Barrow

Article 4 of 12

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We surveyed thousands of broadband users so can tell you everything you need to know about Plusnet - including whether to sign up for one of its broadband deals.

Plusnet takes pride in its down-to-earth, friendly customer service, but is its broadband speed and connection reliability up there with that available from the best broadband companies?

Plusnet broadband review

In this in-depth review of Plusnet broadband, we'll:

  • Give you a full breakdown of how its customers rated it for key factors, such as the technical support it provides.
  • Show how Plusnet compares with all the other major internet service providers (ISPs), including BT, Sky, TalkTalk and Virgin.
  • Report quotes from real Plusnet broadband customers on their experiences.
  • Assess the equipment on offer from Plusnet.
  • Look at the latest deals and offers that it's promoting.
  • Reveal the level of complaints to Ofcom that come from Plusnet customers.

To get all this information, try a £1 Which? trial.

We'll tell you exactly what you need to know about all the UK's biggest broadband providers and will help you avoid signing up for a deal you'll come to regret.

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Plusnet broadband satisfaction survey results
Speed Reliability Ease of set up Value for money Ease of contacting Customer service Technical support Customer score (%)
Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

What makes a Which? Recommended Provider?

Which? Recommended Providers are the cream of the crop and the accolade is only given out to broadband companies that achieve a customer score of 70% or above.

That's not all. We know that price is important and so we only give the award to those companies that we feel charge a reasonable price for their services. If they charge too much then they're not eligible to be Recommended Providers, whatever score they receive in the survey.

Broadband Which? Recommended Providers - discover which two providers impressed most in our latest survey.

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