Broadband: Compare features & prices freedom2surf Premium (3 month contract option)
| Test criteria | Rating |
|---|---|
| Overall | |
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Ease of set-up
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Value for money
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| Help and support | |
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Customer Service
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On-line Help
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Telephone Help
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| Connection | |
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Reliability of Connection
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Connection speed
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freedom2surf Premium (3 month contract option)
- Type: Uncapped very high speed service
- Which? score:
| GBP29.99 | ||
| What is this? | ||
Help
Ease of set-up
How well the ISP did for ease of set up in our latest customer satisfaction survey.
Value for money
How well the ISP did for value for money in our latest customer satisfaction survey.
Customer Service
How well the ISP did for customer service in our latest customer satisfaction survey.
On-line Help
How well the ISP did for its online technical help in our latest customer satisfaction survey.
Telephone Help
How well the ISP did for its telephone technical help in our latest customer satisfaction survey.
Reliability of Connection
How highly the ISP was rated for reliability of connection in our latest customer satisfaction survey - this rating combines both reliability of connection and frequency of connection problems.
Connection speed
How highly the ISP was rated for speed of connection in our latest customer satisfaction survey.

