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Top three DSLR camera brands for 2017

By Ryan Shaw

To help you buy the best DSLR camera, we reveal the brands that have a fantastic reputation for reliability and customer satisfaction.

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A DSLR camera is a big investment – you’re not just buying a camera, but investing in a system of lenses and accessories that you might be using for many years to come. The good news is that most DSLR camera brands are pretty reliable.

Our annual reliability survey shines a light on the most dependable brands, including Canon, Nikon, Panasonic and Sony. Combined with our rigorous lab tests, this means we can recommend the best DSLR camera for you to buy and bring you our in-depth DSLR camera reviews.

Below, we’ve collated all our camera test results plus our unique reliability ratings and customer service scores, so you can see how DSLR cameras from all the major brands compare.

Only logged-in Which? members can view our exclusive ratings and verdicts in the table below. If you're not yet a member, sign up for a £1 trial to get instant access.

Brand Average review score Reliability rating Customer score
M 71% ***** 89%
This specialist digital camera brand tops our reliability ratings year after year with its range of high-quality and advanced cameras, with one Best Buy model costing less than £300.
M 67% ***** 87%
Specialising in optics and imaging products, this is one of the most recognisable camera brands. Its likely to have something to offer no matter what kind of camera you're after.
M 68% **** 81%
A long time maker of lenses, this brand is very well known, with a big reputation. Its cameras are reliable but aren't as successful as other top-rated brands.
Table notes
Sample size 689 (reliability), 808 (customer score).  Based on a survey of 10,893 Which? members in July 2016. Test lab data correct as of 17 March, 2017.

Choosing the best brand of DSLR camera

The table above provides a snapshot of people's real-life experiences with their DSLR cameras. The higher the reliability score, the less likely it is that the camera will develop problems or issues.

95%The highest DSLR camera reliability score

Of all the DSLR camera brands we surveyed, the best of the best received a brilliant 95% reliability rating and a 87% customer score. In comparison, the worst picked up a 81% customer score.

How we calculate the best and worst brands

Which? has a wealth of information on Britain's favourite tech brands. Every year, we ask Which? members to tell us about the technology products they own - from how happy they are to recommend a brand, to how reliable the products are once they're home. This year, almost 11,000 Which? members told us about more than 30,000 devices.

We calculate a brand's reliability and its customer score based on the results of our annual survey. This year, we had enough respondents to report on popular high street DSLR camera brands, such as Canon and Nikon, as well as other well-known brands, including Olympus, Panasonic and Sony. The most recommended brand has a customer score of 89%, compared with 81% for the least recommended brand.

Our reliability surveys help Which? to uncover common DSLR camera problems that can affect owners over time. Combined with our in-depth lab tests, this means that we can recommend the best camera for you to buy.


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