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Best sites for buying electrical items

By Matt Clear

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The best and worst online shops for buying electrical items, as voted for by thousands of shoppers. Find out who tops the table.

Our extensive online shopping survey has asked more than 10,000 members of the public their opinions on online retailers that sell electrical goods, such as washing machines and TVs.

The results of our survey enable us to calculate unique customer scores for each website, to highlight the best and worst places to shop overall. The score combines customer satisfaction with how likely shoppers are to recommend the site to a friend. We've also rated the different retailers for price, deliveries, quality and ease of finding products.

Unlock our table below to reveal the best and worst websites for buying electrical products. The results include sites with a big high street presence, such as Currys and Argos, as well as online-only rivals, such as Amazon. 

You can also find out which are the best shops for electrical appliances

We also reveal our Which? Recommended Providers (WRP) – the best online shops for buying electricals. Only the very best shops are rated as Which? Recommended Providers, so look for them if you want a reliably good shopping experience.

Which? members can log in to find out which are the best and worst shops in the table below. If you're not already a subscriber, sign up to a £1 trial to get instant access.

Electrical products - online shops rated by their customers
Brand Ease of finding products Availability Price Deliveries Quality Customer Score
Subscriber only content 87%
Subscriber only content 85%
Subscriber only content 82%
Subscriber only content 82%
Subscriber only content 80%
Subscriber only content 78%
Subscriber only content 77%
Subscriber only content 76%
Subscriber only content 76%
Subscriber only content 76%
Subscriber only content 75%
Subscriber only content 75%
Subscriber only content 73%
Subscriber only content 73%
Subscriber only content 72%
Subscriber only content 72%
Subscriber only content 72%
Subscriber only content 72%
Subscriber only content 72%
Subscriber only content 71%
Subscriber only content 71%
Subscriber only content 71%
Subscriber only content 70%
Subscriber only content 68%
Subscriber only content 58%

Using the table
Sample sizes: Sample sizes are in brackets.
Star ratings: These range from one to five - the more stars the better.
Customer score: This is based on a combination of overall satisfaction and how likely people are to recommend the company to a friend. It doesn't factor in the individual star ratings.
 

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