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Best and worst opticians stores

Opticians stores compared

By Joanna Pearl

Article 1 of 7

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We surveyed nearly 8,500 Which? members to find out which optician shops they rated the best and worst, including Boots and Specsavers.

Our table below reveals the best and worst optician shops of 2016, as voted for by thousands of their customers.

All major high street chains are rated - from chains such as Boots Opticians, Specsavers and Vision Express, to Asda and Tesco, and even Costco and independents. 

Which? members can log in now to find out which optician store received the highest customer score, and which were rated best for areas including price, value for money, special offers and product quality. 

Not a member? Sign up for a £1 Which? trial and get access to our full opticians results, plus all the reviews on our website including the best places to buy glasses and best and worst laser eye surgery companies. 

Best and worst optician stores

How customers rate optician stores
Optician shop Thorough eye-testing Product quality Price Value for money After-sales Customer service Store environment

Asda Opticians

Asda opticians legacy

Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

Boots Opticians

Boots opticians legacy

Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

Costco

Costco legacy

 

Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

David Clulow

David Clulow legacy

Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

D&A / Dollond & Aitchison*

Dollond & Aitchison legacy

Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

Leightons

Leightons legacy

Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

Local independent optician

local independent store legacy

Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Optical Express Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

Scrivens Opticians

Scrivens legacy

Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

Specsavers

Specsavers legacy

Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

Tesco Opticians

Tesco opticians legacy

Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

Vision Express

Vision express legacy

Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Using the table:
*Dollond & Aitchison merged with Boots in 2009: all branches will, in due course, adopt the Boots Opticians brand.
Stores had to get at least 30 responses to be included in the overall table. If there were fewer than 30 answers for any area - for example, customer service - a rating is not given.
Customer score: The customer scores are based on satisfaction with the store on their last visit and the likelihood of recommending it to a friend. It isn't a combination of the star ratings.
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