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Which tumble dryer brand?

Most reliable tumble dryer brands

By Matt Stevens

Article 1 of 14

We surveyed thousands of owners about the tumble dryer problems they've encountered to uncover which are the most reliable brands.

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To help you discover which brands of tumble dryer are the most reliable, and which need to be avoided, we asked more than 1,700 tumble dryer owners to tell us about the issues they’ve faced and how satisfied they are with their choice of brand.

The reassuring news is that tumble dryers are actually one of the more reliable products included in our survey, more reliable say than washer-dryers with only 18%, on average, developing a fault within 10 years. But there are big differences between brands and some unreliable brands to steer well clear of.

92% of the most reliable tumble dryer brand’s machines were fault-free after 10 years. But only 55% of the least reliable brand’s machines were fault-free over the same period.

Take a look at our tumble dryer reviews to find the best and the most reliable tumble dryer for you.

The table below shows the reliability scores and star ratings for popular brands of tumble dryer. The more stars, the more reliable to tumble dryer brand.

Only logged-in Which? members can view our exclusive reliability ratings in the table below. If you’re not yet a member, sign up for a £1 trial to get instant access.

Which tumble dryer brands are the most reliable?
Which tumble dryer brands are the most reliable?
Brand Reliability rating Reliability score
93%
92%
88%
87%
86%
85%
85%
84%
76%
75%
72%
62%
Table notes Reliability ratings based on responses to a Which? member survey of 1,717 tumble dryer owners in October 2016 and use feedback on members' experiences of the brand that they own. The star ratings show how each brand's reliability score compares to other tumble dryer brands. Table last updated December 2016. 

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Which tumble dryer brand stays fault free longest?

You've told us that when you buy a tumble dryer, you expect it to last for 10 years before developing a fault. But our table below shows tumble dryer brands that stay fault free the longest.

Which tumble dryer brands stay fault free longest
Which tumble dryer brands stay fault free longest
Brand % faults after one year % faults after five years % faults after 10 years
6% 20% 23%
5% 8% 8%
4% 12% 16%
12% 33% 45%
7% 22% 26%
13% 23% 27%
3% 11% 20%
3% 6% 8%
6% 11% 15%
2% 13% 15%
5% 14% 17%
1% 11% 14%
Table notes All ratings based on responses to a Which? member survey of 1717  tumble dryer owners in October 2016.

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How tumble dryer brands compare

Our most reliable tumble dryer brand scores a hugely impressive 93% but one budget brand of affordable tumble dryer is just 1% behind on 92% – we've awarded both brands five stars for reliability.

Our lowest scoring brand scores just 62% for reliability, earns only two stars and is so poor that even if its appliances did well enough in our tests, we wouldn't make them Best Buys.

85%Five brands of tumble dryer score 85% or more for reliability

Tumble dryers are just as reliable as washing machines and more reliable than washer-dryers. With an average reliability rating of 84%,  they're a very trustworthy appliance category. 

Our Which? reliability scores are based on the proportion of appliances that encountered problems per brand, and faults are weighted so more serious problems account for more of the score. Star ratings show a brand's reliability when compared with others in that category. 

Common tumble dryer problems

Which? members have told us about the reliability record of their tumble dryers. We’ve heard from more than 1,700 of you and difficulties experienced have included sensor problems, noisy dryers and dodgy doors. 

The most common problems are:

  • Machines not drying effectively 14%
  • Broken door handle 8%
  • Sensor problems leading to over-drying 7%

14% of the tumble dryer problems we were told about involved machines becoming incapable of drying clothes effectively enough.

Other problems our survey shone a light on were bits of machines failing – door handles breaking and door release buttons ceasing to work properly are a bugbear for many dryer owners. 

And finally, we heard from a significant proportion of dryer owners who told us that their machines over-dried their clothes. This is a problem because it can lead to damage to the fabric of your clothes and shrinkage.

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