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TV and broadband provider reviews

Sky TV and broadband provider review

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Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

We ask thousands of TV and broadband customers about their experiences so we can tell you exactly how Sky's service compares with that offered by other providers.

Sky is Britain's biggest pay TV provider with lots of TV options, the widest choice of TV channels and HD channels, from Sky Sports including Premier League matches, to the latest blockbusters from Sky Movies, plus catch-up and on-demand TV content.

But do real customers think Sky offers the best broadband and TV services?

Sky TV and broadband review

In this in-depth review of Sky's TV and broadband service, we'll:

  • Give you a full breakdown of how its customers rated it for key factors, such as the TV shows it offers.
  • Show how Sky compares to all the other major TV and broadband providers, including BT, TalkTalk and Virgin.
  • Report quotes from real Sky TV and broadband customers on their experiences.
  • Assess the equipment on offer from Sky.
  • Look at the latest deals and offers that it's promoting.
  • Reveal the level of complaints to Ofcom that come from Sky customers.

To get all this information try Which? for just £1.

We'll tell you exactly what you need to know about all the UK's broadband and pay TV providers and will help you avoid signing up for a deal you'll come to regret.

If you're already a member then go to the log-in page to unlock the table.

Sky TV, broadband & phone satisfaction survey results
Speed Reliability TV content Value for money Ease of contacting Customer service Technical support Customer score (%)
Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

 And if you'd prefer a cheaper option without a TV service, then you can find your ideal package by comparing all the latest broadband deals.

Our latest survey

Our results are based on our regular broadband and pay TV survey. Twice a year we talk to customers to find out what they think of the service they receive. This means we're best placed to help you to choose the right service for you.

In July 2016 we surveyed 4,485 members of the public and asked them about their experiences with their broadband and pay TV provider. We report on all providers that have at least 30 respondents.