Advice Guide

The best and worst vacuum cleaner brands

by Matthew Knight Back to advice guides

Every year we survey thousands of Which? members in order to find out which brands are the best, and the worst. Here we reveal the vacuum cleaner brands they were most impressed by.

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Thousands of Which? members have told us how happy they are with their brand of vacuum cleaner, enabling us to give brands a Which? customer score. Brands of upright and cylinder vacuum cleaners including Dyson, Hoover, Bosch, Miele, Gtech, Sebo, Samsung, Vax, Electrolux, Morphy Richards, Panasonic and Numatic (which makes the popular Henry vacuum cleaner) are featured in our owners’ views survey.

Customer scores are based on how satisfied Which? members were with a product, and how likely they were to recommend it to a friend.

Want to know which vacuum cleaner is best for you? Take a look at all of our vacuum cleaner reviews.

Cylinder vacuum cleaner owners' views

88%The highest score for cylinder vacuum cleaners in our customer views survey

The most popular brand of cylinder vacuum cleaner achieves a customer score of  88% while the least popular brand only managed 54%. The Which? customer score shown in the table is a combination of owners' satisfaction with their vacuum cleaner brand, and how likely they'd be to recommend it to a friend.

For an at-a-glance guide to the best and worst cylinder vacuum cleaner brands according to owners' views, Which? members can log in to unlock the score table below. If you're not already a member, you can sign up for a £1 trial. Once you've discovered the best brands, go straight to our our in-depth vacuum cleaner reviews area to find the best model for you.

Owners' views matter

The difference between the most- and least-loved vacuum cleaner brands is massive, and could be the difference between your dust busting being much easier or much, much harder. Our vacuum cleaner customer scores come from surveys filled in by thousands of vacuum cleaner owners.

Look for vacuum cleaners with a customer score of over 60%.

Vacuum cleaner reviews you can trust

Nobody tests vacuum cleaners as thoroughly as we do. Our tests monitor dust pick-up on carpet, laminate and hard floors, and when it comes to seeing how well each model copes with pet hair, we comb real cat and dog hair into carpet to see how well the vacs work.

You may also notice that the weight of the vacuum cleaner differs from the weights listed by the manufacturers - this is because we weigh the vacuum with all on-board attachments, so it's a more realistic figure. Also, we don’t just test the vacuum when it's empty, but fill it up in stages to see whether suction drops off as the bag or canister becomes full.

Which? is independent - we work for you, the consumer, so you can be sure that our product recommendations are influenced only by our test results. We don't take advertising and we buy all the products that we test ourselves, so our advice helps you to make the right choice first time and avoid costly mistakes.