Best and worst vacuum cleaner brands

Vacuum cleaners

Best and worst vacuum cleaner brands

by Matthew Knight

Make sure you get a new vacuum cleaner that will last by choosing a vacuum cleaner from the best and most reliable brands. 

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  • Best Buy
    48
  • Don't Buy
    2
  • 245 Vacuum cleaners available

Over the past 20 years we've put hundreds of vacuum cleaners to the test in the Which? test lab to find out which really offer the best cleaning power for your money, and which are worthy of earning our respected Best Buy recommendation.

As a result, we’ve developed an unrivalled insight into what each vacuum brand does well and not so well. In the tables below, we share what we’ve learnt about each of the biggest vacuum brands, including Dyson, Vax, Miele, Bosch, Henry, Hoover and many more.

We've split the results by upright and cylinder models, as we've found differences by brand in the reliability of upright and cylinder vacuums. If you already know which type of vacuum cleaner you want, skip straight to the table you need.

Just want to find the best vacuum cleaner for you? Take a look at all of our vacuum cleaner reviews.

Best and worst cylinder vacuum cleaner brands

Below, we've collated all of our cylinder vacuum cleaner test results since 2011, plus our unique reliability ratings and customer scores, so you can see at a glance how the key brands of cylinder vacuum cleaners stack up against each other. Which? members should log in now to unlock the scores in the table. If you're not a Which? member, try full access for one month with a £1 trial.

Best cylinder vacuum cleaner brands
Best cylinder vacuum cleaner brands
BrandAverage test scoreReliability ratingCustomer scoreShould I buy it?
81%84%This brand's vacs are in the top two for reliability for both cylinders and uprights, and include many Best Buys. They may be more expensive than some brands, but being both effective and reliable they're a good investment and our members consider them excellent value for money.
65%82%With such a high score for reliability, this brand is less likely to develop faults than other vacs and they are popular with Which? members. However, they don't excel in our tests and we haven't found any Best Buys. Despite this, our members consider them excellent value for money.
77%68%This brand does well in our tests and nearly all the models are effective on carpets, floorboards and laminate floors, and our members think they're good value for money.
69%68%This brand tends to do well in our tests, earning high scores for dust pick-up on different surfaces. If you want a bagless vacuum, this brand is a good option, however our members only think they're average value for money.
55%51%This may be one of the cheaper brands, but spending slightly more would get you a better machine

Key

Member Content

Choosing the best brand of cylinder vacuum cleaner

Thousands of Which? members have told us how happy they are - or otherwise - with their brand of vacuum cleaner, enabling us to give brands a Which? customer score. Brands of cylinder vacuum cleaners, including Bosch, Dyson, Electrolux, Miele, Numatic (which makes the popular Henry vacuum cleaner) and Vax are featured in our owners’ views survey.

Customer scores are based on how satisfied Which? members were with a product, and how likely they were to recommend it to a friend.

The most popular brand of cylinder vacuum cleaner achieves a customer score of  84%, while the least popular brand only managed 51%. The most popular brand has an impressive Best Buy hit rate and a four-star reliability record.

84% - The highest score for cylinder vacuum cleaners in our customer views survey

Best and worst upright vacuum cleaner brands

Below we've collated all our upright vacuum cleaner test results since 2011, plus our unique reliability ratings and customer scores, so you can see at a glance how the key brands of upright vacuum cleaners stack up against each other. Which? members should log in now to unlock the scores in the table. If you're not a Which member, try full access for one month with a £1 trial.

Best upright vacuum cleaner brands
Best upright vacuum cleaner brands
BrandAverage test scoreReliability ratingCustomer scoreShould I buy it?
75%80%This brand makes some of the most reliable vacs we've tested - one has done well enough to become a Best Buy - they're always good at sucking up dust from all surface types and those who own them consider them excellent value for money.
78%82%This brand are in the top two for reliability for both cylinders and uprights, and include many Best Buy uprights. They may be more expensive than some brands, but being both effective and reliable, they're a good investment and those who own them consider them excellent value for money.
74%71%Models from this brand tend to do well in our tests, earning high scores for dust pick-up on different surfaces and two Best Buys. If you want a bagless vacuum, this brand is a good option and they make great upright models. They're also considered good value for money by those who own them.
62%53%This brand makes a reliable vacuum cleaner but their customer score leaves little to be desired and they don't tend to excel in our product testing. They're considered pretty good value for money by those who own them though.
62%53%Models from this brand may be some of the cheaper vacs out there, but spending slightly more would get you a better machine. Several of this brands upright vacs have been Don't Buys and they have very poor reliability.
56%41%The majority of this brands models we've tested have been average or poor, and also fall down in areas such as noise and reliability. Several uprights from this brand have been Don't Buys and they're only considered average value for money by those who own them.

Key

Member Content

Choosing the best brand of upright vacuum cleaner

Upright vacuum cleaners develop different faults and at a different rate to cylinder vacuum cleaners. Through our annual vacuum cleaner survey with Which? members we are able to tell you the best and worst brands of both upright and cylinder vacuum cleaners. 

Customer scores are based on how satisfied Which? members were with a product, and how likely they were to recommend it to a friend.

The most popular brand of upright vacuum cleaner achieves a customer score of  82%, while the least popular brand only managed 41%.

The most popular brand of upright gets a customer score of 82%.

Which? members should log in now to unlock the scores in the table. If you're not a Which? member, try full access for one month with a £1 trial.