Advice Guide

Most reliable washing machine brands

by Adrian Porter Back to advice guides

Need a reliable washing machine? Every year we survey thousands of owners to find out which are the brands of washing machine you can rely on.

What's in this guide:

  • Find out more about our reliability survey
  • How reliability affects our Best Buy washing machines
  • Most common problems with washers and how to fix them

When your washing machine breaks, it's not just a mild annoyance - it's a huge disruption.

So when you buy a new washing machine, you'll want to make sure it's not a model that's going to break down at the first opportunity - which is why every year we contact thousands of Which? members to find out about any problems they've had with the home appliances they own, and publish reliability ratings for the brands of washing machines that we are able to gather enough responses for.

A washing machine can only qualify as a Best Buy if the brand has scored at least three out of five stars for reliability, or if the model has a free five-year warranty.

Common washing machine problems

This year we’ve heard from more than 5,000 of you about annoyances with your washers, such as odd smells coming from the drum, unusually noisy machines and damage to clothing. You've also reported serious faults that will stop you using your washing machine, such as broken motors.

The most common washing machine problems are:

  • Balance/wobble of machine 12%
  • Bad smell 10%
  • Mould 9%

To solve these problems, watch our video guides showing you how to deal with the most likely causes of these problems:

We've also got video guides about washing machines that make strange noises, and what to to do if you have problems with the detergent drawer.

Reliable brands and Best Buys

A washing machine can only qualify as a Best Buy if the brand has scored at least three out of five stars for reliability, or if the model has a free five-year warranty. We currently have reliability ratings for the following brands - click on any model review to find out what its reliability rating is:

Washing machine reviews you can trust

Nobody goes to the same lengths that we do when testing washing machines. We see how washing machines deal with tough stains, such as ink, olive oil, milk and blood, to reveal which machines tackle the most common stains that you encounter - and we wash more than 1,750kg of laundry every year, making our laundry basket heavier than a car.

Which? is independent - we work for you, the consumer, so you can be sure that our product recommendations are influenced only by our test results. We don't take advertising and we buy all the products that we test ourselves, so our advice helps you to make the right choice first time and avoid costly mistakes.