How can I contact energy companies directly?
If you want to contact energy suppliers directly, here are their contact details:
Atlantic Electric and Gas
Existing customers (electricity): 0845 073 3030
Existing customers (gas): 0845 678 0055
New customers: 0800 028 3028
British Gas/Scottish Gas
New and existing customers: 0800 048 0202
Co-operative Energy
New and existing customers: 0800 954 0693
Ebico
Existing customers: 0800 096 6344
New customers: 0800 458 7689 and 01993 608404
Ecotricity
New and existing customers: 0800 0302 302
EDF Energy
Existing customers: 0800 096 9000
New customers: 0800 056 5927
Eon
New customers: 0800 051 0760
New customers to Eon: 0845 303 4010
Existing customers (to make a payment): 0845 303 3010
Existing customers (to query a bill): 0845 059 9905
Existing customers (provide meter readings): 0845 300 4385
First Utility
New and existing customers: 0845 215 5000
Good Energy
Existing customers: 0845 601 1410
New customers: 0845 456 1640
Green Energy UK
Existing customers: 0800 783 8851
New customers: 0800 954 0675
LoCO2
New and existing customers: 0845 074 3601
Npower
Existing customers (monthly direct debit): 0845 070 4851
Existing customers (bill and quarterly direct debit): 0845 070 4850
New customers: 0808 156 0056
Ovo
New and existing customers: 0800 5999 440
Scottish Hydro Electric
Existing customers (gas): 08457 55 22 33
Existing customers (electricity): 0845 300 2141
New customers: 0800 117 116
Scottish Power
New and existing customers (online): 0845 270 6543
New and existing customers (domestic): 0845 270 0700
SSE
New customers: 08000482412
Existing customers: 08450260658
Seeboard Energy (part of EDF)
Existing customers: 0800 096 9696
New customers: 0800 056 5927
Southern Electric
Existing customers (electricity): 0845 7444 555
New customers (gas): 0845 758 5401
New customers: 0800 117 116
Spark Energy
New and existing customers: 0845 869 4002
Swalec
Existing customers (electricity): 0800 052 5252
Existing customers (gas): 0800 052 0567
New customers: 0800 028 3028
Sweb (part of EDF)
Existing customers: 0800 096 9000
New customers: 0800 056 5927
The Utility Warehouse
Existing customers: 0844 815 7777
New customers: 0800 131 3000
Utilita
New customers: 0845 8830146
Prepayment customers: 0845 4504357
Direct debit customers: 0845 3311499
Other useful energy contacts
Consumer Direct
08454 04 05 06
Energy Ombudsman
01925 530263 and 0330 440 1624
National Grid
Ofgem
Consumer Focus
Directgov
Energy UK
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