I'm a prepayment customer, can I switch?

If you currently have a prepayment meter installed in your home, you can still switch your energy supplier. Our energy calculator can help you find the cheapest prepayment tariff available in your area.

However, if you would like to switch to a more competitive online energy tariff, you will need to get a credit meter installed first.

How to switch from a prepayment meter to a credit meter

Energy companies have different policies and processes for switching meters. Some will replace your prepayment meter with a credit meter for free, providing you pass a credit check, but others will charge you up to £60 per meter.

To find out more about switching your prepayment meter contact your energy supplier and see what they can offer you. If your current energy supplier won’t provide you with a credit meter, you could consider contacting rival energy suppliers, as they may be able to provide you with a credit meter if you switch to them.