2009

31 Dec 2009 Atlantic replaces Atlantic Online Fixed Price tariff with a new version
Supplier: Atlantic Electric and Gas | Effective from date: 31 Dec 2009 | Live on site: Yes | Time Updated: 00:00
18 Dec 2009 Scottish Power launches new version of Online Energy Saver tariff V8
Supplier: Scottish Power | Effective from date: 18 Dec 2009 | Live on site: Yes | Time Updated: 00:00
14 Dec 2009 Npower launches new versions of its online tariffs WEB 17 and SOL 17
Supplier: Npower | Effective from date: 14 Dec 2009 | Live on site: Yes | Time Updated: 00:00
09 Dec 2009 First Utility launches Smart dual fuel online saver V3
Supplier: First Utility | Effective from date: 09 Dec 2009 | Live on site: Yes | Time Updated: 00:00
08 Dec 2009Energy firms warned over profitsProfit margins at five-year high for dual fuel
04 Dec 2009 Npower launches new online tariff Go Save
Supplier: Npower | Effective from date: 04 Dec 2009 | Live on site: Yes | Time Updated: 00:00
27 Nov 2009Energy price investigation demandedRenewed call for action to tackle 'broken market'
24 Nov 2009Switch, tweet and win!Switch with Which? for the chance to win a prize
24 Nov 2009Ecotricity to provide ‘green gas’Energy company claims to be 'the real British Gas'
20 Nov 2009Energy company pays customers for green energyHouseholds with solar water heating to benefit
17 Nov 2009One in five homes face fuel poverty this winterDon't miss out on energy grants, urges charity
16 Nov 2009 OVO announces new rates for New Energy and Green Energy tariffs
Supplier: OVO | Effective from date: 16 Nov 2009 | Live on site: Yes | Time Updated: 00:00
16 Nov 2009 Atlantic launches new Atlantic Online Fixed Price tariff
Supplier: Atlantic Electric and Gas | Effective from date: 16 Nov 2009 | Live on site: Yes | Time Updated: 00:00
13 Nov 2009Energy firms' profits up despite consumption dropWhich? wants greater transparency over prices
12 Nov 2009British Gas trials smart meters in homesSmart meter test findings show some energy savings
11 Nov 2009Which? warns of estimated energy bill dangerEnergy suppliers could be breaching consumer rules
11 Nov 2009 First Utility launches Smart Direct tariff
Supplier: First Utility | Effective from date: 11 Nov 2009 | Live on site: Yes | Time Updated: 00:00
05 Nov 2009Bonus for thousands of prepay customersEnergy company offers help over winter months
04 Nov 2009Which? challenges energy firm's misleading ratesOvo Energy's tariff move will confuse consumers
30 Oct 2009Don't forget energy smallprint, says Which? SwitchHalf of consumers don't properly read energy Ts&Cs
30 Oct 2009 Ebico updates its existing energy tariffs
Supplier: Ebico | Effective from date: 30 Oct 2009 | Live on site: Yes | Time Updated: 00:00
27 Oct 2009 SSE launch new Go Direct 2 tariff
Supplier: SSE | Effective from date: 27 Oct 2009 | Live on site: Yes | Time Updated: 00:00
19 Oct 2009 Npower launches new Go Fix and Go Fix XL tariffs
Supplier: Npower | Effective from date: 19 Oct 2009 | Live on site: Yes | Time Updated: 00:00
17 Oct 2009Energy giants told to cut billsMinister says falling gas prices should be passed on to consumers
15 Oct 2009New energy supplier Ovo launches 'competitive' tariffs New energy company Ovo Energy is taking on the big energy suppliers with two competitive energy tariffs, including one it claims is 'the greenest standard dual fuel tariff' in the market.
12 Oct 2009 EDF launches new Annual Fix V4 energy tariff
Supplier: EDF | Effective from date: 12 Oct 2009 | Live on site: Yes | Time Updated: 00:00
12 Oct 2009Energy bills may rise by over 60%, says OfgemWhich? slams 'negligence' over energy security
12 Oct 2009 Sweb 'Annual Fix V4' energy tariff launched
Supplier: Sweb | Effective from date: 12 Oct 2009 | Live on site: Yes | Time Updated: 00:00
11 Oct 2009 Online Energy Saver 7 tariff is now available to electricity-only customers
Supplier: Union Energy | Effective from date: 11 Oct 2009 | Live on site: Yes | Time Updated: 00:00
11 Oct 2009 Scottish Power's Online Energy Saver 7 tariff is now available to electricity-only customers
Supplier: Scottish Power | Effective from date: 11 Oct 2009 | Live on site: Yes | Time Updated: 00:00
11 Oct 2009 Eon launches 'Track and Save v3' and 'Fixed Price 4' tariffs
Supplier: Eon | Effective from date: 11 Oct 2009 | Live on site: Yes | Time Updated: 00:00
09 Oct 2009 'Capped Price' and 'Discounted Energy' Union Energy tariffs launched
Supplier: Union Energy | Effective from date: 01 Oct 2009 | Live on site: No | Time Updated: 00:00
09 Oct 2009 Scottish Power launches 'Capped Price' and 'Discounted Energy' tariffs
Supplier: Scottish Power | Effective from date: 01 Oct 2009 | Live on site: No | Time Updated: 00:00
07 Oct 2009Eon lowers gas prices by 3.3% Eon has reduced its gas prices by 3.3% and will no longer impose a standing charge on prepayment gas meter customers.
06 Oct 2009First Utility hits back against Eon and EDF cutsEnergy companies Eon, EDF Energy and First Utility have begun a price battle by offering cheaper deals - but there's no sign of more widescale energy price cuts.
06 Oct 2009Energy firms jostle to offer cheapest tariffFirst Utility hits back against Eon and EDF cuts
05 Oct 2009 Eon launches 'Save Online' from 5th August 2009
Supplier: Eon | Effective from date: 05 Oct 2009 | Live on site: Yes | Time Updated: 00:00
05 Oct 2009 First Utility makes rate changes to iSave and Smart tariffs
Supplier: First Utility | Effective from date: 05 Oct 2009 | Live on site: Yes | Time Updated: 00:00
02 Oct 2009 Discount change across Sweb energy tariffs
Supplier: Sweb | Effective from date: 02 Oct 2009 | Live on site: Yes | Time Updated: 00:00
02 Oct 2009 Regional changes to Union Energy's gas rates
Supplier: Scottish Power | Effective from date: 02 Oct 2009 | Live on site: Yes | Time Updated: 00:00
02 Oct 2009 Scottish Power announces regional changes to gas rates
Supplier: Scottish Power | Effective from date: 02 Oct 2009 | Live on site: Yes | Time Updated: 00:00
29 Sep 2009 Eon launches new 'WinterGas' tariff
Supplier: Eon | Effective from date: 29 Sep 2009 | Live on site: Yes | Time Updated: 00:00
25 Sep 2009 Scottish Power launches 'Online Energy Saver' tariff V7
Supplier: Scottish Power | Effective from date: 25 Sep 2009 | Live on site: Yes | Time Updated: 00:00
25 Sep 2009 Union Energy 'Online Energy Saver' tariff V7 launched
Supplier: Union Energy | Effective from date: 25 Sep 2009 | Live on site: Yes | Time Updated: 00:00
24 Sep 2009Npower and British Gas worst for customer serviceNpower came bottom for customer satisfaction in the latest Which? energy customer survey for the third year running, with British Gas just behind.
18 Sep 2009Energy prices may rise, warn suppliers The 'big six' energy suppliers have indicated to industry watchdog Ofgem that gas and electricity prices are unlikely to fall over the next year, and may even increase.
11 Sep 2009First Utility emerges as cheapest energy supplier Energy company First Utility has launched an online dual fuel tariff that makes it the cheapest energy supplier in the UK.
11 Sep 2009 First Utility launches online iSave dual fuel tariff and updates rates
Supplier: First Utility | Effective from date: 11 Sep 2009 | Live on site: Yes | Time Updated: 00:00
09 Sep 2009 New 'Go Direct' internet-only tariff launched
Supplier: Swalec | Effective from date: 09 Sep 2009 | Live on site: Yes | Time Updated: 00:00
09 Sep 2009 'Go Direct' internet-only tariff launched
Supplier: Scottish and Southern Energy | Effective from date: 09 Sep 2009 | Live on site: Yes | Time Updated: 00:00
09 Sep 2009 Scottish Hydro Electric 'Go Direct' internet-only tariff launched
Supplier: Swalec | Effective from date: 09 Sep 2009 | Live on site: Yes | Time Updated: 00:00
03 Sep 2009Energy suppliers 'failing to pass on price cuts' As wholesale energy prices hit their lowest level for almost three years, two studies have suggested that energy suppliers aren't fully passing on the savings to their customers.
20 Aug 2009 British Gas launches new version of WebSaver online tariff
Supplier: British Gas | Effective from date: 20 Aug 2009 | Live on site: Yes | Time Updated: 00:00
17 Aug 2009 First Utility launches new dual fuel online tariff, available in East Midlands and Midlands
Supplier: First Utility | Effective from date: 17 Aug 2009 | Live on site: Yes | Time Updated: 00:00
10 Aug 2009Consumers want price-hike warning from energy suppliers Consumers want energy suppliers to give advance warning of price increases and notify them if cheaper tariffs are available, says Which?.
05 Aug 2009 Eon launches Save Online energy tariff
Supplier: Eon | Effective from date: 05 Aug 2009 | Live on site: Yes | Time Updated: 00:00
04 Aug 2009 EDF 'Online V5' now available in four regions
Supplier: EDF | Effective from date: 04 Aug 2009 | Live on site: Yes | Time Updated: 00:00
04 Aug 2009 Sweb 'Online V5' energy tariff now available in four regions
Supplier: Sweb | Effective from date: 04 Aug 2009 | Live on site: Yes | Time Updated: 00:00
04 Aug 2009 London Energy 'Online V5' energy tariff now available in four regions
Supplier: London Energy | Effective from date: 04 Aug 2009 | Live on site: Yes | Time Updated: 00:00
04 Aug 2009 Seeboard Energy 'Online V5' energy tariff now available in four regions
Supplier: Seeboard Energy | Effective from date: 04 Aug 2009 | Live on site: Yes | Time Updated: 00:00
03 Aug 2009Switching energy supplier saves customer £1,100 Now is a good time to consider switching energy suppliers - one customer has saved more than £1,100 by switching his energy company via Which? Switch.
31 Jul 2009Smart meters benefit power giants not customers Hi-tech 'smart' meters that automatically send details of your gas and electricity use to your supplier will save UK households just £1.43 a year – a total of £36.75m compared with annual savings of £306m a year for the energy industry.
23 Jul 2009 Eon launches capped Energy Saver V9 tariff
Supplier: Eon | Effective from date: 23 Jul 2009 | Live on site: Yes | Time Updated: 00:00
22 Jul 2009 Limited availability London Energy 'Online V5' tariff launched
Supplier: London Energy | Effective from date: 22 Jul 2009 | Live on site: Yes | Time Updated: 00:00
22 Jul 2009 EDF launches a limited availability Online V5 tariff
Supplier: Seeboard | Effective from date: 22 Jul 2009 | Live on site: Yes | Time Updated: 00:00
22 Jul 2009 Limited availability Sweb Online V5 tariff launched
Supplier: Sweb | Effective from date: 22 Jul 2009 | Live on site: Yes | Time Updated: 00:00
22 Jul 2009 Limited availability Seeboard Energy 'Online V5' tariff launched
Supplier: Seeboard Energy | Effective from date: 22 Jul 2009 | Live on site: Yes | Time Updated: 00:00
20 Jul 2009 Npower launches new versions of Sign Online and WEB tariffs
Supplier: Npower | Effective from date: 20 Jul 2009 | Live on site: Yes | Time Updated: 00:00
17 Jul 2009 Utilita updates its standard and Energysaver tariffs
Supplier: Utilita | Effective from date: 17 Jul 2009 | Live on site: Yes | Time Updated: 00:00
09 Jul 2009 Eon replaces Energy Discount V3 with V4
Supplier: Eon | Effective from date: 09 Jul 2009 | Live on site: Yes | Time Updated: 00:00
08 Jul 2009 Spark Energy reduces cost of all energy tariffs
Supplier: Spark Energy | Effective from date: 08 Jul 2009 | Live on site: Yes | Time Updated: 00:00
01 Jul 2009 London Energy 'Online Saver v1' replaced by 'Online Saver v2'
Supplier: London Energy | Effective from date: 01 Jul 2009 | Live on site: Yes | Time Updated: 00:00
01 Jul 2009 Online Saver v1 replaced by Online Saver v2
Supplier: Sweb | Effective from date: 01 Jul 2009 | Live on site: Yes | Time Updated: 00:00
01 Jul 2009 Seeboard Energy 'Online Saver v1' replaced by 'Online Saver v2'
Supplier: Seeboard Energy | Effective from date: 01 Jul 2009 | Live on site: Yes | Time Updated: 00:00
30 Jun 2009Energy giants told to improve complaints handling A major survey published today has found dissatisfaction with the way gas and electricity suppliers deal with complaints from consumers.
25 Jun 2009Energy customers 'overcharged'Hard-pressed households could be paying an average of £74 more for their gas and electricity than they should be, according to a report published today by independent watchdog Consumer Focus.
12 Jun 2009'Pay in advance' energy a poor deal Scottish Power's new 'Pay in Advance Energy' tariff promises a fixed discount of 5% on its standard monthly direct debit gas and electricity prices – but it's a poor deal, says Which? Switch.
19 May 2009British Gas owner profits from cold winter A cold winter and the heaviest snowfall in 18 years in some parts of the UK have helped to keep British Gas's parent company on track to beat its 2008 operating profit of £1.94bn.
14 May 2009 British Gas launches Price Promise June 2010
Supplier: British Gas | Effective from date: 14 May 2009 | Live on site: Yes | Time Updated: 00:00
11 May 2009Smart meters for every home by 2020The government has announced that all homes in Britain will have new energy ‘smart meters’ installed by 2020.
07 May 2009 British Gas cuts electricity prices by 10%
Supplier: British Gas | Effective from date: 07 May 2009 | Live on site: Yes | Time Updated: 00:00
07 May 2009Consumers confused about range of energy tariffsSeven in ten people find the number of gas and electricity tariffs available confusing – and with more than 4,000 to choose from, it’s easy to see why.
07 May 2009 British Gas has launched a new version of its online tariff, WebSaver V3
Supplier: British Gas | Effective from date: 07 May 2009 | Live on site: Yes | Time Updated: 00:00
09 Apr 2009 Ecotricity updates the rates of its existing energy tariffs
Supplier: Ecotricity | Effective from date: 09 Apr 2009 | Live on site: Yes | Time Updated: 00:00
06 Apr 2009 British Gas removes Price Guarantee 2010
Supplier: British Gas | Effective from date: 06 Apr 2009 | Live on site: Yes | Time Updated: 00:00
06 Apr 2009 British Gas updates the online Websaver 2 tariff
Supplier: British Gas | Effective from date: 06 Apr 2009 | Live on site: Yes | Time Updated: 00:00
03 Apr 2009 Npower replaces online Sign Online and WEB tariffs with new versions
Supplier: Npower | Effective from date: 03 Apr 2009 | Live on site: Yes | Time Updated: 00:00
03 Apr 2009 Utility Warehouse updates its existing tariffs for all payment methods
Supplier: The Utility Warehouse | Effective from date: 03 Apr 2009 | Live on site: Yes | Time Updated: 00:00
30 Mar 2009 EDF updates its standard energy tariffs
Supplier: EDF | Effective from date: 30 Mar 2009 | Live on site: Yes | Time Updated: 00:00
30 Mar 2009Scottish Power to compensate customers in creditScottish Power announced today that it will compensate customers who overpay for gas and electricity through excessive monthly direct debits.
26 Mar 2009Which? energy customer satisfaction survey results The latest Which? utilities satisfaction survey shows of all the companies looked at, only Utility Warehouse achieved five stars for accuracy and for clarity of bills.
23 Mar 2009Energy customers to get 'fair deal,' says Ofgem Consumers are set to get a fairer deal from their gas and electricity supplier under proposals unveiled today by the energy watchdog.
19 Mar 2009Time to switch energy supplier, says Which? SwitchAll of the major gas and electricity suppliers have reduced their prices since the new year, so now is a good time to check with Which? Switch to see if you’re still getting the best deal on your energy.
19 Mar 2009 Good Energy updates existing energy tariff rates
Supplier: Good Energy | Effective from date: 19 Mar 2009 | Live on site: Yes | Time Updated: 00:00
18 Mar 2009 Npower National Trust undertakes major update of standard and existing tariffs
Supplier: National Trust | Effective from date: 18 Mar 2009 | Live on site: Yes | Time Updated: 00:00
18 Mar 2009 Npower undertakes major update of standard and existing tariffs
Supplier: Npower | Effective from date: 18 Mar 2009 | Live on site: Yes | Time Updated: 00:00
17 Mar 2009 Npower announces price cuts
Supplier: Npower | Effective from date: 31 Mar 2009 | Live on site: Yes | Time Updated: 00:00
16 Mar 2009 SSE suppliers update rates for Atlantic Electric and Gas customers
Supplier: Atlantic Electric and Gas | Effective from date: 16 Mar 2009 | Live on site: Yes | Time Updated: 00:00
16 Mar 2009 Scottish and Southern Energy to update rates
Supplier: Southern Electric | Effective from date: 16 Mar 2009 | Live on site: Yes | Time Updated: 00:00
16 Mar 2009 SSE suppliers to update rates
Supplier: Swalec | Effective from date: 16 Mar 2009 | Live on site: Yes | Time Updated: 00:00
16 Mar 2009 Scottish Hydro Electric energy rate update
Supplier: Scottish Hydro Electric | Effective from date: 16 Mar 2009 | Live on site: Yes | Time Updated: 00:00
04 Mar 2009 Scottish Power announces price cuts
Supplier: Scottish Power | Effective from date: 31 Mar 2009 | Live on site: No | Time Updated: 00:00
03 Mar 2009 Npower National Trust introduces new fixed tariff: Energy Discount 2011
Supplier: National Trust | Effective from date: 03 Mar 2009 | Live on site: Yes | Time Updated: 00:00
03 Mar 2009 Npower introduces new fixed tariff: Energy Discount 2011
Supplier: Npower | Effective from date: 03 Mar 2009 | Live on site: Yes | Time Updated: 00:00
16 Feb 2009 Eon cuts electricity prices
Supplier: Eon | Effective from date: 31 Mar 2009 | Live on site: Yes | Time Updated: 00:00
11 Feb 2009Ofgem falls short on green energy dealsNew guidelines on green tariffs from energy regulator Ofgem have failed to meet consumers' expectations.
06 Feb 2009 Scottish and Southern announces price cut effective from April
Supplier: Scottish and Southern Energy | Effective from date: 30 Mar 2009 | Live on site: Yes | Time Updated: 00:00
05 Feb 2009British Gas cuts gas prices by 7%Gas bill saving of £55 a year for 8m households
28 Jan 2009 First Utility introduces Smart Energy Online V2 and updates standard tariffs
Supplier: First Utility | Effective from date: 28 Jan 2009 | Live on site: Yes | Time Updated: 00:00
23 Jan 2009British Gas announces 10% price cutGas and electricity giant British Gas has announced that it is cutting gas prices by 10%.
19 Jan 2009 Good Energy updates its existing tariffs
Supplier: Good Energy | Effective from date: 19 Jan 2009 | Live on site: Yes | Time Updated: 00:00
09 Jan 2009Government calms fears of gas price crisisEnergy secretary Ed Miliband has moved to reassure gas and electricity customers that the current gas dispute between Russia and Ukraine will not affect the supply of gas to the UK and lead to higher prices.
05 Jan 2009Npower fined £1.8m over mis-selling Npower will be fined £1.8m after it failed to do enough to tackle staff who were tricking customers into energy deals, energy regulator Ofgem has announced.

In this section

2009